Chad Schropp

Restaurant General Manager

Pump Restaurant

03.2016 - 07.2023

Boosted restaurant revenue by implementing innovative marketing strategies and promotions.
Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
Launched new menu items to keep the offerings fresh and appealing, resulting in increased sales.
Implemented efficient scheduling practices to ensure optimal staffing levels during peak business hours.
Oversaw facility maintenance, ensuring a clean, safe, and inviting atmosphere for patrons.
Negotiated with vendors to secure the best pricing on quality ingredients and supplies while maintaining cost control measures.
Coordinated special events bookings, working closely with clients to ensure their expectations were met or exceeded from start to finish.
Carefully interviewed, selected, trained, and supervised staff.
Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Correctly calculated inventory and ordered appropriate supplies.
Monitored and adjusted pricing, discounts and promotions to maximize profitability.
Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Managed staff schedules and maintained adequate coverage for all shifts.
Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
Reconciled cash and credit card transactions to maintain accurate records.
Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.