Forward-thinking Regional Manager with deep understanding of market conditions and regional preferences. Decisive and hardworking leader skilled in making proactive, insightful updates to policies and procedures. Prepared to leverage 30 years of progressive Moving and Storage experience to positively impact business operations.
Overview
32
32
years of professional experience
Work History
Regional Manager
Schick Moving & Storage/Allied Van Lines
Tustin, CA
05.1998 - 05.2022
Allied Van Lines Region 10 Consumer Salesperson of the Year 2015 and 2021
Top Line Haul Revenue 2021 - Over $2.1 Million earning National Top Line Haul Honors
Consistently at or near the top of Consumer Top 200 Salesperson over last 20 years at Allied Van Lines
Consistently at or over $1 Million in Line Haul 15 years at Allied Van Lines
Estimated Consumer Interstate, Local, Office and Industrial and International Shipments
Acquired National Accounts such as Makita, USA, Toyota Material Handling Division, Play by Play Toys
Trained Sales Staff and Packing and Moving Crews
Implemented DocuSign in 2010 to Streamline Signed Move Order Documents and Credit Card Forms
Secured 3rd Party Service Providers for Crating, Uncrating, Appliance Disconnect/ Reconnect, Specialty Services, Maid Service and Auto Transport
Implemented all Technology to Sales Department for Estimating Process
Operations Experience in Dispatch and Trip Planning
Experience in Special Products, Autos, Flat Bed Transportation for Oversized Vehicles
Assessed location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
Supervised staff to optimize brand expansion initiatives and productivity.
Masterminded updates to workflows and revitalized teams to meet changing business needs and boost team member performance.
Built and deepened partnerships with industry leaders to strengthen collaborative efforts and promote mutual profitability.
Held weekly meetings with Salespersons to identify techniques to overcome sales obstacles.
Led targeted training programs to educate staff on product benefits and service capabilities.
Developed promotional plans to complement national sales initiatives.
Boosted brand growth by devising strategic network and marketing tactics.
Targeted prospects in other territories through careful research of competitor products, services and trends.
Relocation Consultant
America West Moving & Storage/American Red Ball
Huntington Beach, CA
07.1990 - 04.1998
Relocation Consultant
Estimated Consumer Interstate, Local, Office and Industrial and International Shipments
Top Ten Salesperson American Red Ball 1995-1998
Prepared Estimates for Customers and Booked Move Orders using Industry Best Practices Sales Techniques
Prepared Move Orders for Operations
National Account Experience
Registered Shipments in American Red Ball System
Prepared bills of lading, packing lists, dock receipts and certificates of origin for each shipment.
Calculated weight, volume or cost of goods to be moved.
Inside Sales, Booked Move Orders via Phone Estimates
Moved furniture and boxes using utility dolly and truck ramp.
Arranged items at destination according to customer requests and instructions.
Loaded and unloaded trucks with customer possessions or merchandise
Surrounded items in cling film, padded blankets and tape to protect from damage.
Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions and weight.
Loaded, unloaded and sorted cargo as part of accurate and efficient weekly shipments.
Prevented load shifting or damage by using bracing and strapping techniques.
Operated moving truck safely to deliver items to destination without nicks or scratches.
Attached identifying tags to containers to mark with identifying shipping information.
Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
Maintained inventory of shipping materials and supplies.
Warehouse Shipping and Receiving Experience
Education
Business
Washington State University
Pullman, WA
Associate of Arts - General Education
Pierce College
Puyallup, WA
High School Diploma -
South Kitsap High School
Port Orchard, WA
Skills
Over 30years of Experience in all Aspects of Moving and Storage Industry
Multiple Time Sales Award Winner at Regional and National Level
High Level Sales and Managerial Skills Set
Self Driven, Energetic and Enthusiastic Team Member