Kayla Wilmore
Houston,TX
Summary
Results-driven professional with experience in childcare and customer service. Known for strong teamwork, conflict resolution skills, and a commitment to maintaining a clean and organized environment. Aiming to leverage these strengths to enhance children's educational experiences.
Overview
6
6
years of professional experience
Work History
Daycare Teacher
Kidz Rocket Daycare
Houston, TX
04.2025 - 03.2026
- Developed lesson plans that engaged diverse learning styles and interests, enhancing children's educational experience.
- Supervised playtime, fostering safety and promoting positive social interactions among children.
- Monitored behavior to encourage positive choices and facilitate conflict resolution, supporting children's social development.
- Collaborated with parents to discuss children's progress and address concerns.
- Maintained a clean and organized classroom environment for optimal learning.
Breakfast Attendant
Four Points Hotel
Katy, Texas
11.2024 - 03.2025
- Responded promptly to guest inquiries and requests for assistance during breakfast hours.
- Ensured cleanliness and organization of dining area during service hours to enhance guest experience.
- Arranged tables and seating to foster an inviting dining atmosphere for guests.
- Executed opening and closing duties by efficiently setting up and breaking down workstations and restocking supplies.
- Restocked beverages and coffee pots in dining area to ensure availability for guests.
Sales Floor Supervisor
Burlington
Houston, TX
01.2024 - 01.2025
- Assisted customers with product inquiries and purchases.
- Monitored sales performance, providing actionable feedback to optimize team effectiveness.
- Resolved customer complaints, enhancing customer satisfaction and loyalty.
- Oversaw all cash handling activities such as counting money at opening and closing shifts, reconciling registers at end-of-day shift changes.
- Facilitated store opening and closing procedures, securing valuables, arming, and disarming alarm system and inspecting premises for urgent needs.
- Assisted in training and mentoring sales employees, fostering skill development and team cohesion.
Cashier
Walmart
Houston, TX
01.2023 - 03.2023
- Greeted customers and addressed inquiries about products and services to promote customer satisfaction.
- Assisted customers with product inquiries and navigated store layout to enhance shopping experience.
- Maintained organized and clean checkout area to ensure efficient transactions.
Online Pickup & Cashier
Kroger
Houston, TX
02.2022 - 01.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed customer transactions efficiently at the checkout counter.
- Delivered exceptional customer service, contributing to positive shopping experiences.
- Guided customers with product inquiries and selections, ensuring informed purchasing decisions.
- Managed customer complaints professionally, upholding company policy and maintaining customer satisfaction.
Server & Host
Chili's Bar and Grill
Houston, Texas
06.2021 - 11.2021
- Delivered exceptional customer service in fast-paced dining environment, contributing to positive guest experiences.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Resolved guest concerns professionally to enhance overall dining experience.
- Ensured cleanliness of tables and dining areas throughout shifts to maintain high standards for guest satisfaction.
- Executed opening and closing duties, including setting up dining area and restocking supplies, to facilitate smooth operations.
- Operated POS terminals to input orders, split bills, and calculate totals.
Cashier
Melrose Clothing Store
Houston, Texas
07.2020 - 02.2021
- Processed customer transactions accurately and swiftly at the point of sale, enhancing customer satisfaction.
- Ensured accurate cash handling and register balancing daily.
- Managed returns and exchanges in alignment with store policy, ensuring a positive customer experience.
- Greeted customers and answered any questions they had about the store's products and services.
- Trained new cashiers on register operations and customer service standards.
- Collaborated with team members to improve the customer service experience.
- Executed diverse tasks assigned by management to streamline operations and maintain workflow efficiency.
Education
High School Diploma -
Alief Taylor High School
Houston, TX06-2021
Some College (No Degree) - Pediatric Physical Therapy
Houston Community College
Houston, TX04-2026
Skills
- Child development
- Lesson planning
- Child assessment
- Health and safety
- Childcare support
- Team collaboration
- Conflict resolution
- Customer service
- Strong work ethic
Timeline
Daycare Teacher
Kidz Rocket Daycare
04.2025 - 03.2026
Breakfast Attendant
Four Points Hotel
11.2024 - 03.2025
Sales Floor Supervisor
Burlington
01.2024 - 01.2025
Cashier
Walmart
01.2023 - 03.2023
Online Pickup & Cashier
Kroger
02.2022 - 01.2023
Server & Host
Chili's Bar and Grill
06.2021 - 11.2021
Cashier
Melrose Clothing Store
07.2020 - 02.2021
High School Diploma -
Alief Taylor High School
Some College (No Degree) - Pediatric Physical Therapy
Houston Community College