Chad Slaubaugh
KEYSER,WV
Summary
Upbeat, customer-focused Sales Manager with 8 years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Customer-oriented sales professional with 8 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.
Overview
11
11
years of professional experience
Work History
Store Lead
Walmart
Hagerstown, Maryland
03.2019 - 03.2024
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Implemented efficient systems for tracking stock movement.
- Analyzed financial data to identify areas of improvement.
- Maintained accurate records of employee performance reviews.
- Created weekly work schedules for store personnel.
Corporate Trainer
Cracker Barrel
Cumberland, MD
04.2013 - 11.2019
- Developed and implemented training programs to improve employee performance.
- Conducted needs assessments to identify skill gaps in the workforce.
- Designed and delivered presentations, workshops, and webinars on various topics relevant to corporate training.
- Provided individual coaching sessions for employees who needed additional support with their job duties.
- Created online tutorials using a variety of software tools.
- Organized and facilitated team building activities to build a cohesive work environment.
- Monitored employee progress during training sessions to ensure understanding of material presented.
- Analyzed training data to evaluate effectiveness of programs and suggest improvements as needed.
- Maintained records of all participant feedback from trainings and reported results to management team.
Education
Bachelor of Arts - Business Administration
Southern New Hampshire University
Hooksett, NH05-2021
High School Diploma -
Mountain Ridge High School
Frostburg, MD05-2013
Skills
- Goal Setting and Achievement
- Budgeting and financial management
- Scheduling and Time Management
- Promotions and Marketing
- Loss prevention strategies
- Staff Training and Development
- Employee engagement
- Sales Strategies
- Customer Service
- Multitasking and Organization
- Store Merchandising
- Team Building and Leadership
- Policies and Procedures
- Shift Scheduling
- Pricing Strategies
- Recruiting and Hiring
Timeline
Store Lead
Walmart
03.2019 - 03.2024
Corporate Trainer
Cracker Barrel
04.2013 - 11.2019
Bachelor of Arts - Business Administration
Southern New Hampshire University
High School Diploma -
Mountain Ridge High School
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