Summary
Overview
Work History
Education
Skills
Timeline
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Chad Smith

Lake Village,AR

Summary

Proactive supervisor with experience over 5 years overseeing accurate performance of daily tasks. Motivated team leader with experience safely operating equipment and enforcing company policies. Focused with attention to detail, exemplary communication and exceptional mechanical abilities. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

9
9
years of professional experience

Work History

Set up Shift Supervisor

Clearwater Paper
McGehee, AR
01.2017 - Current
  • Patrolled work areas to inspect operations, identify concerns and implement corrective actions.
  • Collaborated with team members to improve performance and implement training updates.
  • Assisted upper management with daily operations to meet standards of service and quality.

Training Coordinator

Clearwater Paper
McGehee, AR
01.2015 - 12.2016
  • Managed training calendars to inform participants of upcoming training session topics and dates.
  • Supported onboarding of new employees by hosting orientation sessions.
  • Organized handbook and course documentation for participants.
  • Evaluated effectiveness of training programs and recommended improvements to upper management.
  • Researched and incorporated new training methods, tools and resources to offer updated, quality training content.
  • Trained and developed departmental employees on software systems, platforms, health and safety regulations, courier protocols, inventory tracking system and database manager operations.
  • Created and offered additional materials to enhance training.
  • Explained goals and expectations required of trainees.
  • Developed skill-specific training programs to promote employee development.
  • Blended business's goals, mission and values with learning development initiatives to deliver high-quality training to employees.
  • Evaluated client processes, employee performance and training progress to determine additional training needs.
  • Designed and directed orientation and training programs to meet client needs.
  • Reviewed training delivery methods to optimize training effectiveness and costs.
  • Scheduled training sessions based on availability of classrooms, equipment and instructors.

Education

High School Diploma -

Washington School
Greenville, MS
08.2002

Associate of Science -

Mississippi State University
Starkville, MS

Skills

  • Safety awareness
  • Customer-oriented
  • Issue resolution
  • Team Supervision
  • Issue and conflict resolution
  • Collaboration
  • Experienced in daily operations

Timeline

Set up Shift Supervisor

Clearwater Paper
01.2017 - Current

Training Coordinator

Clearwater Paper
01.2015 - 12.2016

High School Diploma -

Washington School

Associate of Science -

Mississippi State University

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