Summary
Work History
Education
Skills
Affiliations
Timeline
Generic

Chad Smith

Wylie,TX

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in managing a handful of employees and working under pressure, while adapting to new situations and challenges to best enhance the organizational brand. Also learns new skills quickly, and has been able to become a self taught handyman with a broad range of maintenance and repair skills, such as, fixing all maintenance needed for the house from plumbing, electrical, electronics to vehicles. Proficient with mechanical and electric tools.

Work History

Supervisor

UPS
Louisville, KY
2006 - 2012
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Complied with company policies, objectives and communication goals.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows and driving routes.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Maintained positive working relationship with fellow staff and management.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.

Sales Associate

T-Mobile
Louisville, KY
2010 - 2011
  • Helped customers find specific products, answered questions, and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Worked with fellow sales team members to achieve group targets.
  • Assessed customer needs to provide assistance and information on product features.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Handled customer complaints in a professional manner.

Sales Representative

RadioShack/Sprint
Louisville, KY
2008 - 2010
  • Familiarized customers with Sprint, At&t, and T-Mobile contracts and equipment.
  • · Activated and processed new accounts and maintained current accounts
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

Education

Associate of Science - Computer Science

Ivy Tech Community College of Indiana
Sellersburg, IN
01-2009

Skills

  • Staff Management
  • Operations Management
  • Processes and procedures
  • Business Administration
  • Goal-Oriented
  • Employee Motivation
  • Policy Enforcement
  • Complex Problem-Solving

Affiliations

  • Self taught handyman while being the stay-at-home parent. Able to maintain and repair anything around the house.
  • Exceptional with electronic repairs such as phones, televisions, computers, ect.
  • Able to work with or learn quickly any electrical tools and machinery.

Timeline

Supervisor

UPS
2006 - 2012

Sales Associate

T-Mobile
2010 - 2011

Sales Representative

RadioShack/Sprint
2008 - 2010

Associate of Science - Computer Science

Ivy Tech Community College of Indiana
Chad Smith