Chad Smith
Pelahatchie,MS
Summary
Dynamic Assistant Plant Manager at Koch Foods with a proven track record in operational excellence and productivity enhancement. Spearheaded process improvements that boosted plant capacity while fostering staff training and development. Adept at implementing cost reduction strategies and optimizing production planning, ensuring compliance and high-quality standards throughout operations.
Overview
29
29
years of professional experience
Work History
Assistant Plant Manager
Koch Foods
10.2021 - Current
- Improved production efficiency by streamlining processes and implementing lean manufacturing techniques.
- Monitored and supported progress of plant production orders by managing shop capacity and loading functions at several facilities.
- Coordinated emergency response plans to minimize disruption during unexpected events or incidents.
- Promoted an environmentally conscious culture within the facility by incorporating sustainable practices into daily operations.
- Provided coaching and mentoring to team members, fostering professional growth and skill development.
- Ensured compliance with industry regulations by maintaining thorough documentation procedures and conducting regular audits.
- Optimized supply chain management to reduce inventory costs and increase on-time delivery rates.
- Reduced plant downtime through effective preventive maintenance planning and timely equipment repairs.
- Assisted in the development of annual budgets, ensuring efficient allocation of resources for maximum output.
- Oversaw daily production schedules, ensuring timely completion of orders while maintaining high-quality standards.
- Implemented continuous improvement projects, leading to increased product quality and customer satisfaction.
- Facilitated open communication between departments to ensure seamless coordination of efforts throughout the plant''s various functions.
- Supported Plant Manager in establishing strategic objectives for the facility, aligning with broader company goals.
- Spearheaded process improvements that increased overall plant capacity without additional capital investment or headcount increases.
- Managed vendor relationships to negotiate favorable contracts for raw materials and services procurement.
- Reduced costs by eliminating materials waste and unnecessary labor hours.
Shift Manager
Peco Foods
07.2015 - 10.2021
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
- Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
Service Manager
Duncan Marine
05.2014 - 07.2015
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Analyzed service reports to identify areas of improvement.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Coordinated warranty claims processing, advocating on behalf of customers to ensure prompt resolution of covered repairs or replacements.
- Increased repeat business by fostering strong client relationships through personalized service and frequent follow-ups to ensure satisfaction.
- Implemented strategies to increase customer service satisfaction ratings.
- Increased overall revenue by upselling additional services and products during routine maintenance visits.
- Monitored service staff performance and provided feedback for improvement.
- Implemented inventory management systems to reduce costs and increase efficiency in the service department.
Service Manager/Mechanic
Smith Marine
06.2005 - 05.2014
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Coordinated warranty claims processing, advocating on behalf of customers to ensure prompt resolution of covered repairs or replacements.
- Streamlined warranty claim processes, enhancing customer satisfaction by ensuring timely resolution of service issues.
Certified Crane Operator
Helmerich & Payne Drilling
08.1996 - 06.2005
- Performed daily safety checks to achieve safe operating condition of equipment.
- Increased performance by safely and efficiently operating heavy machinery and equipment.
- Positioned cranes in response to hand signals and observed load hookup to determine safe load capacities.
- Operated mobile crane and moved materials to various locations to meet job schedule demands.
- Inspected, cleaned, and performed operator level maintenance on equipment in accordance with standards.
- Maintained accuracy in project tasks by completing static compression tests, static tension tests, lateral load tests, and PDA piles tests.
- Followed top piling techniques when working with various types of piles to complete projects safely and on-time.
- Aided in optimizing load capacities by accurately calculating weights based on blueprints or engineering specifications before executing lifts.
- Exhibited strong knowledge of relevant OSHA regulations and guidelines, contributing to a culture of workplace safety among fellow workers.
- Consistently met or exceeded industry safety standards while operating cranes in various weather conditions and environments.
- Reduced downtime for crane repairs by promptly diagnosing issues and coordinating with maintenance personnel when needed.
- Skillfully maneuvered cranes in tight spaces, ensuring no damage to surrounding structures or equipment during operation.
- Maintained clear lines of communication with ground crew members using hand signals or radios during all stages of the lifting process for enhanced safety measures.
- Prevented accidents on-site by rigorously adhering to safety protocols while handling substantial materials during crane operation.
Education
Florence High School
Florence, MSSkills
- Manufacturing technologies
- Staff training and development
- Operational excellence
- Operations management
- Scheduling coordination
- Facility management
- Production planning
- Waste reduction
- Productivity enhancement
- Cost reduction strategies
- Plant layout optimization
- Continuous improvement
Timeline
Assistant Plant Manager
Koch Foods
10.2021 - Current
Shift Manager
Peco Foods
07.2015 - 10.2021
Service Manager
Duncan Marine
05.2014 - 07.2015
Service Manager/Mechanic
Smith Marine
06.2005 - 05.2014
Certified Crane Operator
Helmerich & Payne Drilling
08.1996 - 06.2005
Florence High School
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