Chad Stage M.A.

Providing oversight to United Healthcare Community & States plan for the State of North Carolina

• Assisting with development and implementation of behavioral health integration and value based contracting
• Project lead on the opioid prevention program within the health plan
• Health Plan representative on all county level crisis collaboratives
• Managing stakeholder and provider relations for in Network providers
• Support Executive Director in all areas of operation as needed
• Improved overall team efficiency by streamlining project management processes and implementing new collaboration tools.
• Spearheaded the development and launch of a new product line, leading to increased market share and customer satisfaction.
• Managed cross-functional teams for multiple large-scale projects, successfully completing each on time and within budget constraints.
• Reduced operational costs by identifying inefficiencies and implementing cost-saving measures in various departments.
• Established strong relationships with key industry partners, creating mutually beneficial opportunities for growth and collaboration.
• Implemented data-driven decision-making strategies, leading to more informed business choices and positive outcomes.
• Championed corporate social responsibility initiatives that enhanced company reputation while positively impacting local communities.
• Maintained compliance with industry regulations while adapting to changes in legislation or best practices as needed.

Develop, implement and operationalize Emtiro Health’s Behavioral Health Integration product and services
● Continuously evaluate the market and refine the Behavioral Health Integration products and services to meet provider need
● Assist providers in developing, implementing, monitoring, and tracking behavioral health integration improvement activities.
● Utilize professional clinical and quality improvement experience and expertise to guide and provide supervision to the project team inclusive of Emtiro staff and practice staff.
● Supervise the development of best practice documentation, process improvement work flows, and other performance improvement job aids.
● Participate in the process of preparing proposals, reports, updates, and summaries for all assigned projects within designated time frames.
● Identify opportunities for improvement in the operations of Emtiro Health’s behavioral health integration services and other processes in which team members are involved.
● Maintain a working knowledge of other health care related initiatives, cooperate and encourage collaboration to share resources, tools and materials whenever possible .

• Provide system consultation and education to Network staff such as care managers, pharmacists, and behavioral health coordinators.
• Educate primary care providers on evidence based models of integrated care and assist in the development and adoption of best practice as it relates to behavioral health integration.
• Implementation of various models of behavioral health integration into primary care clinics such as, Co-location and Collaborative Care Model
• Explore the availability of referral systems for behavioral health patients being seen by the primary care provider to facilitate the care being provided in the primary care setting
• Develop processes for mentoring and communicating with providers, Network leadership, and CCNC leadership.  With particular emphasis on those patients who have behavioral health conditions.
• Promote and establish mechanisms that address the Opioid crisis by formation of community coalitions, education of primary care providers, supporting harm reduction efforts such as naloxone distribution
• Represent the Network in behavioral health related events and work with community stakeholders on behavioral health initiatives. 

• Provide real time consultation and education to the Network Care Managers as it pertains to community behavioral health resources, LME/MCO's, referral pathways
• Serve as a representative of the Network on community stakeholder meetings/initiatives
• Oversight of the motivational interviewing training of Network staff
• Educate behavioral health providers and LME/MCO staff on the role of the Network and act as the liaison between these entities.
• Oversight of the Chronic Pain Initiative and the development of county wide community coalitions to address the opioid epidemic

• Assist with the discharge planning of all CenterPoint patients from local and state psychiatric hospitals
• Work with the CCNC care managers on shared patients under the CCNC care management system and the LME/MCO care coordination system
• Provide care coordination to an assigned pool of CenterPoint patients under the state requirements and guidelines of care coordination
• Work with community behavioral health agencies to increase access to patient care, streamline referrals and act as a liaison between the physical 
• Develop and implement a peer led whole health curriculum for use within behavioral health provider agencies

• Developed individualized behavioral plans for students referred to the Behavioral Support Team
• Conducted in classroom observations of students to identify potential behavioral triggers and environmental conditions that may be impacting student behavior.
• Served as an advocate for students on their IEP and 504 plans
• Provided in home behavioral support to students and their families which included brief interventions, goal setting and support to the students parents
• Assisted in the education of staff within the Winston Salem Schools (principals, teachers etc.) on behavioral health conditions and best practice approaches to address behavioral problems.

• Provided case management services to children and adolescents
• Developed person centered plans for patients which included goals and crisis planning
• Prepared and submitted required clinical documentation for children needing authorization for case management services, out of home placement or hospitalization.
• Worked collaboratively with the other clinical staff on the child's plan of care.  These staff included psychologists, therapists group home staff, school staff