Summary
Overview
Work History
Education
Skills
Certification
Military Service
Websites
Timeline
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Chad Stambaugh

Fresno,CA

Summary

Seasoned and impactful professional with a proven track record in leading high-caliber software training initiatives and management coaching. Excelling in designing and executing a diverse array of training modules, I cater to an assortment of learning environments—from traditional classroom settings and personalized one-on-one mentorship to comprehensive remote webinars. My collaboration with cross-functional sales and product teams has been pivotal in elevating product understanding and user experience.
Rooted in strategic foresight, I adeptly navigate the complexities of planning and people management, always striving to cultivate a team culture steeped in cooperation and unified in pursuit of excellence. My approach is characterized by a dedication to fostering sustainable progress and delivering measurable results.
As a conduit between teams and leadership, I facilitate skill-building programs with clarity and charisma, transforming intricate concepts into accessible insights. My commitment to open dialogue is matched only by an unwavering adherence to ethical standards, ensuring integrity and judicious decision-making are the cornerstones of team operations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Software Trainer

Auto Livery
Fresno, CA
10.2020 - 11.2023
  • ·Optimized departmental workflows by equipping employees with advanced system navigation capabilities, achieving a notable increase in customer service efficiency within three weeks post-training.
    ·Conducted comprehensive training of service department personnel on Auto Live, a web-based software platform, fostering seamless intra-department communication and reducing the need for physical relocation during service processes; systematically onboarded new hires to ensure consistency in software proficiency.
    ·Spearheaded nationwide training initiatives, delivering both initial and advanced follow-up educational sessions on Auto Live software to ensure uniform understanding and application across all regional branches.
    ·Authored, refined, and curated a suite of training documentation, consistently ensuring alignment with evolving field practices and software enhancements to maintain the relevancy and effectiveness of training content.
    ·Maintained cutting-edge knowledge of software advancements, promptly integrating new functionalities into training curricula and leading targeted sessions to expedite the adoption of new features.
    ·Exercised refined communication skills across all levels of technical training, with a strategic focus on adopting pedagogical techniques tailored for adult learners, optimizing presentation delivery, and calibrating course pacing to maximize educational impact.

Sales Manager

Dale Carnegie Training
Fresno, CA
10.2014 - 06.2019
  • ·Spearheaded a dynamic sales strategy that generated over $3M in revenue within a six-month timeframe by securing contracts with over 30 companies in the Central Valley of California.
    ·Strategic targeting and delegation within middle to upper management sectors maximized enrollment of management-level employees in Dale Carnegie courses, enhancing professional skill development and productivity.
    ·Conducted in-depth reviews with senior management personnel to articulate the tangible benefits of employee participation in Dale Carnegie courses, directly correlating our training solutions to their business performance improvements.
    ·Elevated organizational employee management capabilities by proactively engaging with businesses, accentuating the unique value proposition of our courses and successfully arranging strategic discussions for future partnerships.
    ·Drove robust sales growth through vigilant promotion and sales of Dale Carnegie’s suite of products, ensuring that the customer service and management training options were tailored to meet the evolving needs of our diverse client base.
    ·Cultivated and upheld a client-centric approach, providing exceptional customer service throughout the sales process, from initial outreach and engagement to post-sale support and course feedback evaluation.

Education

Associate of Science - Computer And Information Sciences

Fresno City College
Fresno, CA
05-2014

Bachelor of Arts - Business Administration

George Mason University
Fairfax, VA
06-1989

Skills

Core Competencies:

  • Software/Technical Training Expertise: Proficient in creating and delivering targeted technical training programs, addressing diverse client needs
  • Training Needs Analysis: Skilled in conducting meticulous training assessments to identify and bridge knowledge gaps
  • Competency Mapping: Adept at aligning training objectives with organizational competencies to support strategic skill development
  • Strategic Sales Management: Proficient in developing and executing high-impact sales strategies that consistently exceed revenue goals
  • Effective Team Leadership: Demonstrated success in leading cross-functional teams to achieve collective objectives in dynamic environments
  • In-depth Product Knowledge: Extensive expertise across a broad range of products, enabling informed client consultations and recommendations
  • Knowledge Dissemination: Commitment to fostering a culture of consistent knowledge sharing to enhance team capabilities
  • Collaborative Coordination: Proven ability to facilitate cohesion and collaboration among diverse groups to meet project deliverables
  • Customized Learning Solutions: Skilled in tailoring learning solutions to cater to client-specific requirements for maximum effectiveness
  • Client Relationship Management: Expert in establishing, nurturing, and managing client relationships leading to sustained customer loyalty and repeat business
  • Professional Communication Etiquette's: Exceptional understanding and practice of high-standard communication protocols, ensuring clear and respectful exchanges
  • Efficient Session Management: Capability to manage and conduct training sessions effectively, maximizing information retention and engagement
  • Presentation & Interpersonal Skills: Strong presenter with the ability to connect with audiences and individuals at all organizational levels
  • Advanced Time Management: Organized professional adept at prioritizing and managing tasks within time-sensitive environments
  • Adaptability: Flexible and responsive to change, able to adjust strategies and approaches to meet evolving business needs

Certification

  • Currently working on my certification in cyber security.

Military Service

  • I'm a retired U.S. Marine veteran having served for 20yrs.

Timeline

Software Trainer

Auto Livery
10.2020 - 11.2023

Sales Manager

Dale Carnegie Training
10.2014 - 06.2019

Associate of Science - Computer And Information Sciences

Fresno City College

Bachelor of Arts - Business Administration

George Mason University

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Chad Stambaugh