Accomplished security professional with a proven track record at Lutheran Hospital, enhancing safety and reducing criminal activity by over 30%. Expert in patrol operations and conflict de-escalation, I excel in strategic planning and community engagement. Skilled in report writing, I drive operational improvements and foster a secure environment.
Overview
28
28
years of professional experience
Work History
Security Officer
Lutheran Hospital
11.2023 - Current
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Conducted regular patrols of key areas to spot and control security concerns.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle.
Owner
American Outdoor
03.2018 - Current
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Property Management
Lillian Enterprise
06.2007 - Current
Optimized use of property management software to streamline operations, improve accuracy in financial reporting, and enhance overall efficiency.
Supported decision-making for property management teams with comprehensive financial analysis and reporting.
Aligned property management goals with owner objectives by regularly reviewing performance metrics and adjusting strategies accordingly.
Served as an advocate for resident needs when liaising with property management officials or external agencies such as social services providers or law enforcement personnel.
Assistant Chief of Police
Winona Lake Police Department
12.1996 - 05.2007
Enhanced community safety by implementing innovative policing strategies and tactics.
Increased department efficiency by modernizing equipment and upgrading technology systems.
Established partnerships with local schools and youth organizations to promote positive interactions between officers and young people in the community.
Reviewed case files for thoroughness and accuracy, ensuring proper documentation of evidence and procedures followed.
Implemented proactive crime prevention initiatives, resulting in a reduction of criminal activity in targeted areas.
Mentored junior officers, providing guidance on career development and professional growth opportunities.
Improved officer performance through regular training sessions and evaluation reviews.