Chad Stiglitz
Marysville,WA
Summary
Developed leadership and management skills within dynamic athletic environment, focusing on team coordination and strategic planning. Seeking to transition into new field, bringing proven abilities in program development and event management. Ready to leverage these skills to drive success and innovation in new role.
Overview
11
11
years of professional experience
Work History
Athletic Director
Boys and Girls Club Snohomish County, Granite Falls unit
06.2024 - Current
- Oversaw entire sports program at the club level: Promoting sports, registrations, creating rosters, recruiting and handling of coaches, recruiting and training of referees, managing gym, and securing sponsors
- Ordered equipment for all sports and kept meticulous records on athletic equipment inventory.
- Mentored coaches on best practices in leadership, communication, and sportsmanship to enhance their skills and impact on athletes.
- Organized successful sporting events such as games and tournaments that showcased athletes'' talents and achievements.
- Boosted fundraising efforts for athletic department through targeted campaigns and community partnerships.
- Boosted revenue through successful marketing strategies and sponsorship deals.
Medication Technician
Fields Senior living, Arlington WA
02.2024 - 05.2024
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Balanced the needs of multiple patients simultaneously while maintaining accuracy in medication preparation and distribution, contributing to overall patient satisfaction.
- Reordered medication to maintain adequate supply.
- Reviewed patient progress to document effects of any prescribed medication.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Reviewed medication orders for accuracy and completeness before administering medication.
Resident Care Coordinator (RCC)
Avista Senior living, Ferndale WA
01.2022 - 01.2023
- Evaluated staff performance regularly through observation, providing constructive feedback for professional growth.
- Hired and trained new staff members on facility policies, patient care and medicine distribution.
- Advocated for residents'' rights, promoting dignity and respect throughout interactions between staff members and residents.
- Facilitated communication among team members, fostering a collaborative work environment for optimal resident support.
- Collaborated with healthcare providers to develop individualized care plans, optimizing residents'' quality of life.
- Managed scheduling, staffing, and budgeting effectively to optimize resource allocation across resident care activities.
Customer Support Specialist
Cascade Dafo, Ferndale, WA
01.2014 - 01.2020
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
- Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
- Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
- Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Provided timely assistance to customers via phone, email, and live chat channels, ensuring a high level of professionalism at all times.
- Utilized CRM systems effectively to track customer interactions, document detailed case notes, and access relevant account information quickly when needed.
Education
Associate of Science - Nursing
Bellingham Technical College
Bellingham, WA01.2024
Bachelor of Arts - Communication Studies - Minor in Business Administrations
Eastern Washington University
Cheney, WA06.2014
Transferable associate’s degree - Criminal Justice
Whatcom Community College
Bellingham, WA06.2012
Ferndale High School
Ferndale, WA06.2009
Skills
- Scheduling coordination
- Facility management
- Creative vision
- Motivational skills
- Event management
- Fundraising expertise
- Effective customer communication
Personal
- Dependable - an ambitious and motivated individual with a strong value for responsibility.
- Positive attitude - hard worker who is optimistic, considerate, and thoughtful.
- Strong Work Ethic - belief in efficiency and utilization of good time management skills.
- Adaptable - flexible to changes and capable of adapting to different personalities.
- Honesty & Integrity - very trustworthy, loyal, and instilled with a sense of morals and values.
- Disciplined - focused and steady on task at hand.
Timeline
Athletic Director
Boys and Girls Club Snohomish County, Granite Falls unit
06.2024 - Current
Medication Technician
Fields Senior living, Arlington WA
02.2024 - 05.2024
Resident Care Coordinator (RCC)
Avista Senior living, Ferndale WA
01.2022 - 01.2023
Customer Support Specialist
Cascade Dafo, Ferndale, WA
01.2014 - 01.2020
Associate of Science - Nursing
Bellingham Technical College
Bachelor of Arts - Communication Studies - Minor in Business Administrations
Eastern Washington University
Transferable associate’s degree - Criminal Justice
Whatcom Community College
Ferndale High School
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