Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

CHAD STROSNIDER

Richmond,VA

Summary

Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.

Overview

31
31
years of professional experience
1
1
Certification

Work History

General Manager

Houspitality
Richmond, VA
11.2021 - Current
  • Increased sales for two consecutive years.
  • Hired and trained multiple Chefs, Assistant General Managers and Chef's assistants.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Conducted employee evaluations to provide adequate feedback and recognize quality performance.
  • Conducted regular meetings with senior management team to review progress against established objectives.
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.

General Manager

OCharleys
Chester, VA
06.2014 - 11.2021
  • Increased annual sales from 2.5 million annually to over 5 million.
  • Conducted employee evaluations to provide adequate feedback and recognize quality performance.
  • Designated management training facility.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Received multiple annual awards at conference for profitability and controls.
  • Conducted regular meetings with senior management team to review progress against established objectives.
  • Offered district manager position

Managing Partner

Texas Roadhouse
Winchester, VA
03.2011 - 06.2014
  • Opened four new locations in Virginia and Huntsville, Alabama.
  • Attended networking events to promote the company brand.
  • Increased sales in the second year of a new unit in Winchester, Virginia.
  • Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
  • Drove development of brand identity, tone and guidelines to maximize marketing initiatives.
  • Hired and trained an entire management team as well as a managing partner in the first year of the Winchester location.
  • Recruited new partners based on their qualifications and expertise.

General Manager

OCharleys'
Richmond, VA
07.2006 - 03.2011
  • Increased annual sales from 1.5 to 2.8 million per year
  • Assisted in the recruitment process by interviewing potential candidates for open positions.
  • Designated management training facility
  • Conducted regular meetings with senior management team to review progress against established objectives.
  • Performed routine audits of internal controls in order to maintain accuracy of financial records.
  • Offered district manager position.

District Manager

Lone Star Steakhouse & Saloon
Richmond, Virginia
10.1992 - 07.2006
  • Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
  • Coached, developed and motivated team to achieve revenue goals.
  • Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
  • Identified and developed top talent within management structure to promote performance-oriented culture.
  • Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
  • Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
  • Planned budgets based on forecasted sales figures and monitored expenses throughout the year.
  • Ensured that all stores met their monthly targets by providing guidance and support as needed.

Education

Music Education

West Virginia University
Morgantown, WV

Skills

  • Business Administration
  • Staff Supervision
  • Business Development
  • Schedule Management
  • Advertising and Marketing
  • Operations Oversight
  • Quality Management
  • Sales
  • Customer Retention
  • Expense Control
  • Customer Relationship Management
  • P&L Management
  • Budget Administration
  • Labor Cost Controls

Certification

  • Serve Safe certification
  • TIPS certification

Timeline

General Manager

Houspitality
11.2021 - Current

General Manager

OCharleys
06.2014 - 11.2021

Managing Partner

Texas Roadhouse
03.2011 - 06.2014

General Manager

OCharleys'
07.2006 - 03.2011

District Manager

Lone Star Steakhouse & Saloon
10.1992 - 07.2006

Music Education

West Virginia University

Similar Profiles

CREATE PROFILE
CHAD STROSNIDER