Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Chad Stucky

Kingston

Summary

Dynamic professional with a proven track record at United Healthcare, adept at problem resolution and team management. Skilled in MS Office and committed to fostering positive relationships. Recognized for implementing innovative solutions and enhancing operational efficiency, demonstrating a passion for continuous improvement and effective communication.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Triage (Consumer Fulfillment Team)

United Healthcare
03.2018 - Current
  • Proven ability to develop and implement creative solutions to complex problems.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Identified issues, analyzed information and provided solutions to problems.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Passionate about learning and committed to continual improvement.

E-Sorter

First Source Solutions
11.2018 - 02.2019
  • Assessed and sorted documents and files according to classification and correspondence type.
  • Performed audits of first and second sorts to ensure accuracy.
  • Followed company policies and procedures to produce consistent work results.
  • Recorded and tracked items sorted to confirm accuracy.
  • Utilized sorting systems to sort items fast and effectively.

Scheduling Manager

River Valley Restoration
02.2018 - 08.2018
  • Performed administrative duties such as coordinating meetings, filing appropriate paperwork, answering telephones and responding to emails.
  • Served as central point of contact for all inspectors.
  • Created weekly and monthly reports.
  • Accessed weather reports and data from surrounding locations and coordinated schedules for inspectors.
  • Collected consumer information and advised of their options based on need/severity of conditions.

Education

No Degree - Arts/Art History

Riverland Community College
Austin, MN

Skills

  • MS office
  • Microsoft office
  • Google drive
  • Team management
  • Microsoft Word
  • Friendly, positive attitude
  • Supervision and leadership
  • Clerical support
  • Problem resolution
  • Training & Development

Accomplishments

  • Collaborated with team of 15 in the development of the 2025 National Provider Directory.
  • Documented and addressed issue with the Triage Standard Operating Procedure which led to destroying or correcting outdated processes.
  • Developed a mentoring process which led to access to better tools and protocol for helping associates who were on a Corrective Action Plan.
  • Led a team of temporary support workers during colleague absences, providing training, support, and constructive feedback.

Certification

  • Certified Framer

Timeline

E-Sorter

First Source Solutions
11.2018 - 02.2019

Triage (Consumer Fulfillment Team)

United Healthcare
03.2018 - Current

Scheduling Manager

River Valley Restoration
02.2018 - 08.2018

No Degree - Arts/Art History

Riverland Community College

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