Accomplished automotive industry professional with over 29 years of experience in quality, production, parts, and service. Demonstrated leadership in managing teams, optimizing operations, and enhancing customer satisfaction. Skilled in strategic planning, compliance, and financial oversight. Aiming to leverage extensive background to lead and inspire within a dynamic management role..
Overview
12
12
years of professional experience
Work History
District Manager
ANM SERVICES
11.2019 - Current
Identified and expanded customer quality needs, driving business growth.
Develop forecasts, financial objectives, and business plans.
Meet business goals and metrics.
Oversaw quality operations, customer service, HR, and administration to ensure operational excellence.
Enhanced team performance through comprehensive training, coaching, and motivation.
Identified improvement areas and implemented corrective actions for enhanced efficiency.
Propose and implement corrective actions.
Share knowledge and insights with other managers and ownership.
Manage and allocate resources appropriately.
Address customer and employee satisfaction issues promptly.
Adhere to high ethical standards.
Comply with all regulations and applicable laws.
Prepare and present reports on customer movement and penetration.
Incoming Quality Manager
Faurecia Interior Systems
Saline, MI
05.2012 - 11.2019
Manage all containment and sorting required for 260+ Saline Plant BOP suppliers when quality issues occur.
Accurately document and issue concerns to the supply base, ensuring effective communications to all impacted parties.
Work directly with UAP and PC&L Teams to establish clean points, removing suspect stock from the areas/plant (RMA process).
Responsible for tracking and reporting incoming quality department.
Employee (including lab/layout) hours worked daily.
Compiling, recording, and issuing all BOP Supplier chargeback costs.
Facilitate daily BOP Supplier Containment/Suspect Part Inventory meeting, daily G8D review, attend Plant Top 5, and Plant afternoon shift start-up meetings, providing quality department updates when required.
Responsible for all quality-related charts/graphs reporting PPM, QRs, informal concerns, and supplier-related PPM.
Performed internal audits of production processes to identify areas of improvement and non-conformities.
Ensured effective implementation of corrective actions to resolve any identified issues or discrepancies in a timely manner.
Reviewed completed work to verify consistency, quality and conformance.
Education
Marketing -
Hope College
Holland, MI
01-1994
High School Diploma -
Saline High School
Saline, MI
06-1990
Skills
Team Collaboration
Root Cause Analysis
Quality improvement strategy
Process control documentation
Non-conformance processes
Inspection Processes
Team Leadership
Quality processes
Continuous Improvement
Supplier Relationship Management
Operational Improvements
Total Quality Management
Corrective Actions
Timeline
District Manager
ANM SERVICES
11.2019 - Current
Incoming Quality Manager
Faurecia Interior Systems
05.2012 - 11.2019
Marketing -
Hope College
High School Diploma -
Saline High School
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