Chad Talley
New Albany
Summary
Experienced in warehouse operations, inventory management, and workflow optimization with a proven track record of enhancing efficiency. Strong leadership and problem-solving skills utilized to foster team collaboration and adapt to changing needs. A warehouse operations professional with hands-on experience in logistics and inventory management, adept at coordinating teams, optimizing workflows, and ensuring efficient and safe material handling. Known for reliability, adaptability, and creating a collaborative work environment to achieve operational goals while implementing best practices to drive productivity and accuracy using warehouse management systems.
Overview
18
18
years of professional experience
Work History
Warehouse Lead
Kenco Logistics Services
04.2023 - Current
- Train new warehouse associates and forklift drivers and conduct Powered Industrial Truck (PIT) and annual recertification training.
- Conduct EIP, performance, and maintenance observations.
- Safely operate powered industrial equipment to move products or materials for distribution such as clamp/slip sheet equipment; load, unload, and store materials/products in designated areas.
- Complete applicable paperwork (i.e. shipping/tracking labels) per standard operating procedures and applicable regulatory agencies (i.e. DOT, IATA, IMDG, etc.)
- Participate in inventory/cycle count activities as needed and report variances to leadership.
- Perform daily safely inspections per the Safety Checklist on forklift trucks.
- Ensure facility is inspection ready at all times for SQFI, FDA, and customer needs.
- Communicate and report any incidents to supervisor.
- Ensure product rotation procedures are followed.
- Review and Analyze daily production reports.
- Serve as backup to other warehouse roles, as needed.
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Supervised warehouse operations by managing employees during shifts.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
Case Manager
Open Door LLC.
09.2021 - 04.2023
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
Operations Manager
Intergrated Business Systems
09.2020 - 09.2021
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Facilitated smooth collaboration between departments through clear communication channels.
- Developed and implemented strategies to maximize customer satisfaction.
- Directed initiatives to improve work environment, company culture or overall business strategy.
Senior Groundskeeper
Sodexo USA
09.2019 - 09.2020
- Mowing lawns
- Remove leaves, twigs, and branches
- Power tools and equipment like backpack blower, trimmer, edger, mowers, pole trimmers, hedgers, skid steer, and debris vacuums
- Police assigned area daily
- Plant, fertilize, weed, water, plants, bushes, trees, and beds
- Spread mulch using basic hand tools like shovel, rake, and pitchfork
- Check, inspect, and clean drains, ditches, and culverts
- Maintain driveways and parking lots
- Perform daily maintenance and cleaning of grounds equipment
- Attend monthly safe meetings/training
- Comply with all safety and risk management policies and procedures
- Report all accidents and/or injuries to the supervisor
- Use Personal Protection Equipment
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
- Reduced equipment downtime via regular maintenance checks and timely repairs as needed.
- Enhanced curb appeal by maintaining lawns, gardens, and walkways in pristine condition.
- Cultivated a positive work environment through effective communication with team members and supervisors.
- Upheld high safety standards on all tasks performed ensuring minimal accidents or injuries within the workplace.
- Assisted in training new employees on proper procedures/techniques required for efficient groundskeeping operations.
- Managed comprehensive grounds maintenance schedules for optimal productivity and costeffectiveness.
- Maintained aesthetic consistency across multiple properties by following specific design guidelines.
- Collaborated with management to develop long-term plans for property enhancements and upgrades.
- Safeguarded public safety through prompt snow removal, ice treatment, and hazard prevention measures.
- Increased property value by implementing seasonal landscape designs and installations.
- Ensured the health of plant life by applying appropriate treatments for pests and diseases.
- Supported environmental sustainability by implementing waste reduction and recycling initiatives on grounds.
- Played key role in preparing grounds for seasonal changes, ensuring timely transitions.
Commercial Sales Manager
AutoZone
04.2016 - 09.2019
- Developed strong relationships with key clients, leading to long-term business growth and increased brand loyalty.
- Ensured client retention and increased repeat business by maintaining regular communication with existing customers to assess satisfaction levels and identify additional sales opportunities.
- Developed strategic initiatives based upon company objectives aimed at accelerating growth.
- Achieved sales targets consistently, demonstrating a strong commitment to company goals and objectives.
- Fostered a positive team environment, creating an atmosphere of mutual support and encouragement that contributed to improved overall performance.
- Conducted research to develop detailed business plans for commercial opportunities and expansion.
- Provided exceptional customer service throughout the entire sales process, ensuring client satisfaction from initial contact through post-sale follow-up efforts.
- Managed a team of sales professionals, providing ongoing coaching and mentorship to drive individual performance and overall team success.
- Analyzed sales data and developing strategies and action plans.
- Reduced costs associated with lead generation by identifying more cost-effective methods for acquiring potential clients.
- Analyzed sales data and trends to identify areas for improvement, implementing necessary adjustments for optimal results.
- Increased commercial sales revenue by developing and implementing strategic sales plans.
- Planned, coordinated, and implemented commercial sales functions and processes.
- Provided extensive leadership by effectively communicating strategic goals and plans.
- Conducted regular client meetings to ensure satisfaction with products or services, addressing any concerns proactively to maintain strong relationships.
Kitchen Supervisor
Chick-fil-A Restaurant
04.2015 - 04.2016
- Supervise Kitchen Operations
- Product Quality Control
- Training New and Current Team members
- Develop Kitchen Procedure Standards
- House Keeping
- Serve Safe Certified
- Leadership
- Waste Controller
Fleet Maintenance Coordinator
Etowah County Commission
03.2013 - 04.2016
- Coordinate Maintenance Services
- Record/Bookkeeping
- Set Annual Budget
- Manage Fuel System
- Schedule Service Appointments
- Prepare Government Bids and Contracts
- Plans Daily/Weekly/Monthly PM Schedule
- Forklift Certified
- Build/Fabricate Hydraulic Hoses
- Current Section 609 A/C Recovery & Recycle Cert.
- General Administrative Duties
- Parts Manager
- Inventory Control Manger
- Fleet Maintenance Clerk (former position)
- Knowledgeable of Various Computer Programs
- Skilled in Interpersonal Relations
- Highly Trained and Certified Technical Support
Full Time Commercial Manager
O’Reilly’s Auto Parts
10.2009 - 03.2013
- Commercial Manager
- Assistant Store Manager
- Opening/Closing manager
- Inventory specialist
- Money handling
- ASE Certified Parts Pro
- ASE A/C Recharge/Recycling
- Automotive Paint Specialist
- Special Order Item Specialist
- 2 years of Real-World Technical Training
Full Time Process Technician
Goodyear Tire & Rubber Company
08.2007 - 10.2009
- Inventory Control
- Robotic Technician
- Preventive/General Maintenance
- Inventory Ordering
- End of Day Paperwork
- Allen-Bradley Ladder Logic
- Windows Base Programs
- Forklift/Tow Truck Certified
- Tire Builder/Manufacturing Leader
Education
Master of Arts - Mental Health Counseling
Grace College & Seminary
Winona, Lake, IN05-2027
Bachelor of Science - Christian Leadership And Ministry -Business Admin
University of Mobile
Mobile05-2020
Electronic Engineering Technology - not acquired
Gadsden State Community College
Gadsden, AL01.2000
General Diploma -
Etowah High School
Attalla, AL01.1997
Skills
- Supervisory experience
- Time management
- Customer service
- Order picking
- Attention to detail
- Quality control
- Logistics coordination
- Problem-solving
- Conflict resolution
- Regulatory compliance
- Warehouse operations
- Multitasking and organization
Other Notes
- Alpha Sigma Lambda Inductee – January 2019 – Working Professional Scholarship and Leadership.
- Theta Alpha Kappa Inductee – April 2018 – National Honor Society in Biblical Studies, Theology and Religion.
- EMA C.E.R.T (Community Emergency Response Team) Member.
- Sons of The American Legion Post 71- Attalla, AL (Lifetime Charter Member) - Former Squad Commander and Current Member.
- Freedom Church – Kids Church Pastor, Choir Member, Small Group Leader, Sunday School Teacher (Fill In), Local and Global Missionary, Men’s Ministry Leader.
- Etowah Country Fair Association – Executive Board Member.
- Etowah High School Choral Alumni Association (EHSCAA) (501C-3) – Founder and President, Annual $1,000 Scholarship Award Given to An Outstanding Choral Student.
- The Ark Project – Founder and President, Homeless Shelter Project to Help Veterans and Domestic Violence Victims.
Timeline
Warehouse Lead
Kenco Logistics Services
04.2023 - Current
Case Manager
Open Door LLC.
09.2021 - 04.2023
Operations Manager
Intergrated Business Systems
09.2020 - 09.2021
Senior Groundskeeper
Sodexo USA
09.2019 - 09.2020
Commercial Sales Manager
AutoZone
04.2016 - 09.2019
Kitchen Supervisor
Chick-fil-A Restaurant
04.2015 - 04.2016
Fleet Maintenance Coordinator
Etowah County Commission
03.2013 - 04.2016
Full Time Commercial Manager
O’Reilly’s Auto Parts
10.2009 - 03.2013
Full Time Process Technician
Goodyear Tire & Rubber Company
08.2007 - 10.2009
Electronic Engineering Technology - not acquired
Gadsden State Community College
General Diploma -
Etowah High School
Master of Arts - Mental Health Counseling
Grace College & Seminary
Bachelor of Science - Christian Leadership And Ministry -Business Admin
University of Mobile
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