Chad Thompson
Frankfort,IL
Summary
Accomplished Senior General Manager with a proven track record at Ferguson Enterprises LLC, adept in P&L management and strategic account development. Spearheaded initiatives that significantly increased customer satisfaction and revenue, showcasing strong leadership and exceptional communication skills. Recognized for a consistent achievement record and the ability to motivate teams towards exceeding sales goals.
Overview
18
18
years of professional experience
Work History
Senior General Manager
Ferguson Enterprises LLC
Chicago , IL
12.2024 - Current
- Recruited, hired, trained, and supervised staff members.
- Conducted weekly meetings with department heads to review progress against objectives.
- Developed and implemented strategies to increase customer satisfaction levels.
- Implemented successful business strategies to increase revenue and target new markets.
- Delegated work to staff, setting priorities and goals.
- Analyzed monthly P&L statements to identify opportunities for increasing profits or reducing losses.
Area Manager
Ferguson Enterprises LLC
Cleveland, OH
08.2020 - 12.2023
- Supervised employees, ensuring optimal productivity.
- Consistently achieved sales increase over forecast.
- Mentored team members by demonstrating best practices for sales and customer service.
- Coached, developed and motivated team to achieve revenue goals.
Area Sales Manager
Ferguson Enterprises LLC
Columbus, OH
08.2018 - 08.2020
- Implemented and adjusted the sales strategy based on market trends and results.
- Monitored performance of sales representatives against goals set by management.
- Led, trained, and mentored a team of sales professionals, enhancing their skills and performance.
Outside Sales
Wolseley Industrial
Indianapolis, IN
08.2014 - 08.2018
- Contacted new and existing customers to discuss how their needs could be met through specific products and services
- Quoted prices, credit terms and other bid specifications
- Landed and managed Million dollar contracts
Outside sales
Ferguson Enterprise
Fort Wayne, IN
01.2011 - 08.2014
- Increased sales volume by adding various accounts in the Fort Wayne area
- Grew multiple accounts from the ground up to become key accounts for Ferguson
- Negotiated prices, terms of sales and purchase agreements
Inside Sales
Ferguson Enterprise
Fort Wayne, IN
08.2008 - 12.2010
- Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries
- Worked with Commercial quotes, plumbing and industrial while in the inside sales role
Manager trainee
Ferguson
South Bend, IN
01.2008 - 07.2008
- Worked various roles in the warehouse learning the functions of day to day business
- Worked Counter sales improving my communication skills and daily interactions with customers
Account Manager
AAA Advertising
Indianapolis, IN
01.2007 - 11.2007
- Worked with local businesses to help them gain Market share and sales through promotional advertising
- Interviewed and hired team members to grow our sales staff
- Increase local business sales through lead generation throughout the Indianpolis market
Education
Bachelor of Science - Marketing & Operations Managment
Indiana University
Bloomington01.2006
Skills
- Strategic account development
- Strong interpersonal skills
- Responsive to Change
- Trustworthy Team Member
- Excellent communication skills
- Motivated team player
- Presidents Club Award
- Strong Work Ethic
- Consistent Achievement Record
- P&L management
- Personnel management
- Sales development
- Sales management
Timeline
Senior General Manager
Ferguson Enterprises LLC
12.2024 - Current
Area Manager
Ferguson Enterprises LLC
08.2020 - 12.2023
Area Sales Manager
Ferguson Enterprises LLC
08.2018 - 08.2020
Outside Sales
Wolseley Industrial
08.2014 - 08.2018
Outside sales
Ferguson Enterprise
01.2011 - 08.2014
Inside Sales
Ferguson Enterprise
08.2008 - 12.2010
Manager trainee
Ferguson
01.2008 - 07.2008
Account Manager
AAA Advertising
01.2007 - 11.2007
Bachelor of Science - Marketing & Operations Managment
Indiana University
Similar Profiles
Thomas BerryhillThomas Berryhill
Counter Salesperson at Ferguson Enterprises LLCCounter Salesperson at Ferguson Enterprises LLC
Byron JohnsonByron Johnson
Computer Logistics at Ferguson Enterprises LLCComputer Logistics at Ferguson Enterprises LLC
Nicholas GiesNicholas Gies
Product Sales Specialist at Ferguson Enterprises LLCProduct Sales Specialist at Ferguson Enterprises LLC
Steve ReaseSteve Rease
CDL Route Driver at Ferguson Enterprises LLCCDL Route Driver at Ferguson Enterprises LLC
Connor FenlonConnor Fenlon
Community Assistant at Tailwind GroupCommunity Assistant at Tailwind Group