Chad Tooley
Manager Of Operations
ROCHESTER,NY
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
23
23
years of professional experience
Work History
Director of Operations
Nyva Group
ROCHESTER, NY
01.2018 - Current
- Oversaw day-to-day production activities in accordance with business objectives.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Monitored budget and utilized operational resources.
- Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
- Assisted in recruiting, hiring and training of team members.
General Manager of Food Service
Topline Restaurants
ROCHESTER, NY
05.2008 - 01.2018
- Motivated staff to perform at peak efficiency and quality.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining
Restaurant Manager
Tlc Cannon
ROCHESTER, NY
04.1999 - 01.2008
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Purchased adequate quantities of food, beverages, equipment and supplies.
Education
No Degree - Business Management
Monroe Community College
Rochester, NYHigh School Diploma -
Hilton High School
Hilton, NY06.1996
Skills
- Problem Anticipation and Resolution
- Hiring and Onboarding
- Program Optimization
- Business Leadership
- Financial Statement Review
- Management Training
- Sales Promotion
Timeline
Director of Operations
Nyva Group
01.2018 - Current
General Manager of Food Service
Topline Restaurants
05.2008 - 01.2018
Restaurant Manager
Tlc Cannon
04.1999 - 01.2008
No Degree - Business Management
Monroe Community College
High School Diploma -
Hilton High School
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