Chad Vidrine
Opelousas,Louisiana
Summary
Detail-oriented Owner with proven success building relationships and maintaining partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer needs, implementing price models and optimizing inventory control procedures. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
33
33
years of professional experience
Work History
Regional Operations Manager
Precision Inspection Services
06.2024 - Current
- Streamlined regional operations by implementing efficient processes and procedures.
- Enhanced customer satisfaction through effective communication and problem-solving strategies.
- Managed a team of diverse employees, fostering a positive work environment that encouraged collaboration and professional growth.
- Optimized logistics management, resulting in reduced delivery times and improved inventory control.
Owner/Operator
V & V Portable Buildings
09.2021 - 05.2024
- Reduced operational risks while organizing data to forecast performance trends.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
District Manager
Team Industrial Services Inc
06.2015 - 08.2020
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Modeled best practices for sales and customer service.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
- Implemented systems and procedures to increase sales.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Accounts Manager
Team Industrial Services Inc.
06.2013 - 06.2015
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Reduced churn rate by proactively identifying at-risk accounts and implementing retention strategies.
- Negotiated favorable payment terms with suppliers, reducing costs and improving profit margins.
- Assisted in the development of marketing materials tailored specifically aimed at client retention efforts.
- Monitored and analyzed customer feedback to identify opportunities for improvement.
- Collaborated with purchasing department to reconcile vendor invoices and facilitate payments.
- Conducted regular account reviews with clients, providing valuable insights into performance metrics and recommending actions for improvement.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Coordinated with internal teams to facilitate prompt delivery of client projects.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Trained junior account managers in best practices and industry standards, fostering a high-performing team culture.
Area Manager
Turner Specialty Services
08.2001 - 06.2013
- Improved process efficiency by implementing new cart retrieval process and correcting poor work habits.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Dedicated to expanding client bases by building lasting relationships.
- Brought in exceptional candidates to boost team productivity and operational efficiency.
- Worked collaboratively with loss prevention to decrease shrink and boost loss awareness.
- Collaborated with sales teams to create effective strategies that drove revenue growth consistently over time.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Managed inventory and reduced shrinkage by Number% through detailed monitoring of daily operations and stock.
- Developed and implemented strategies to improve customer service and increase sales.
- Communicated product quality and market comparisons by creating sales presentations.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Generated financial and operational reports to assist management with business strategy.
- Drove sales by developing multi-million dollar contract sales.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
NDE Technician
Turner Specialty Services
08.2000 - 06.2001
- Assessed testing processes on continuous basis to verify compliance with federal safety regulations.
- Educated junior technicians in NDE techniques, fostering a culture of continuous improvement within the team.
- Prepared reports on non-destructive testing results.
- Selected, calibrated, or operated equipment used in non-destructive testing of products or materials.
- Managed successful teams of employees and contractors on projects of all sizes.
- Performed liquid dye penetrant tests on piping and vessels to inspect for discontinuities and cracks.
- Delivered extensive coaching and training to team members covering all steps of testing phases to enhance team performance and boost results.
- Reduced downtime by promptly identifying and reporting defects in materials and structures.
- Collaborated with engineering teams to identify potential issues and recommend corrective actions.
- Created radiographic images to detect flaws in objects while leaving objects intact.
- Visually examined materials, structures and components for signs of corrosion, metal fatigue and cracks.
- Sustained an accident-free work environment by strictly abiding to safety protocols while conducting high-risk inspections.
- Augmented customer satisfaction levels through timely completion of NDE assignments without compromising on quality.
- Streamlined inspection processes to increase efficiency and reduce overall costs.
- Contributed to quality assurance initiatives by providing expert input on NDE-related matters throughout project life cycles.
NDE Technician
Welding Testing X-Ray
09.1991 - 06.2000
- Assessed testing processes on continuous basis to verify compliance with federal safety regulations.
- Educated junior technicians in NDE techniques, fostering a culture of continuous improvement within the team.
- Prepared reports on non-destructive testing results.
- Selected, calibrated, or operated equipment used in non-destructive testing of products or materials.
- Managed successful teams of employees and contractors on projects of all sizes.
- Performed liquid dye penetrant tests on piping and vessels to inspect for discontinuities and cracks.
- Extended support for failure analysis investigations, offering insights into material behavior under varied conditions.
- Delivered extensive coaching and training to team members covering all steps of testing phases to enhance team performance and boost results.
- Communicated with employees and upper management to convey concerns, status updates and other pertinent information.
- Assisted clients in making informed decisions through clear communication of inspection results and recommendations.
- Reduced downtime by promptly identifying and reporting defects in materials and structures.
- Collaborated with engineering teams to identify potential issues and recommend corrective actions.
- Analyzed and interpreted data, schematics and manuals to determine specifications, inspection and testing procedures, adjustments and certifications of instruments required.
- Created radiographic images to detect flaws in objects while leaving objects intact.
- Visually examined materials, structures and components for signs of corrosion, metal fatigue and cracks.
- Sustained an accident-free work environment by strictly abiding to safety protocols while conducting high-risk inspections.
- Maintained a strong safety culture by adhering to established protocols and actively participating in safety meetings and trainings.
- Improved safety measures with thorough visual inspections of welds, pipes, and pressure vessels.
- Strengthened teamwork among colleagues, sharing knowledge and best practices in non-destructive testing methods.
- Increased productivity by maintaining NDE equipment, ensuring optimal performance during inspections.
- Contributed to quality assurance initiatives by providing expert input on NDE-related matters throughout project life cycles.
- Excellent communication skills, both verbal and written.
Education
Yes - General
Opelousas High School
Opelousas, LA05.1991
Skills
- Negotiation
- Sales Tracking
- Customer Service Management
- Records Organization and Management
- Direct Sales
- Training Management
- Operational Reporting
- Customer Retention
- Teamwork and Collaboration
- Financial Analysis
- Performance Improvement
- Scheduling
- Sales Promotion
- Performance Improvements
- Documentation And Reporting
- Staffing
- KPI Tracking
- Strategic Planning
- Relationship Management
Timeline
Regional Operations Manager
Precision Inspection Services
06.2024 - Current
Owner/Operator
V & V Portable Buildings
09.2021 - 05.2024
District Manager
Team Industrial Services Inc
06.2015 - 08.2020
Accounts Manager
Team Industrial Services Inc.
06.2013 - 06.2015
Area Manager
Turner Specialty Services
08.2001 - 06.2013
NDE Technician
Turner Specialty Services
08.2000 - 06.2001
NDE Technician
Welding Testing X-Ray
09.1991 - 06.2000
Yes - General
Opelousas High School
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