Chad Walker
Denver,CO
Summary
Results-driven Project Manager with over 10 years of experience leading and managing cross-functional teams to deliver complex projects on time and within scope. Proven leader in executive-level governance, strategic planning, and stakeholder management, with a demonstrated ability to manage and develop high-performing teams of project managers. Skilled at fostering a collaborative environment, driving continuous improvement, and ensuring alignment with organizational objectives. Adept at navigating ambiguous environments and implementing innovative solutions to achieve project success.
Overview
12
12
years of professional experience
Work History
SR. MANAGER, IMPLEMENTATION SERVICES/PMO Team Lead
CourseDog
10.2020 - Current
- Led a team of 15 project managers, providing mentorship, performance feedback, and professional development opportunities to ensure high levels of project delivery and client satisfaction.
- Managed and developed project managers to execute implementation services, ensuring adherence to company standards, governance, and strategic alignment with organizational goals.
- Spearheaded executive-level governance initiatives, establishing and maintaining processes and standards to optimize project delivery and mitigate risks.
- Led successful implementations, both out-of-the-box and custom, ensuring alignment with client specifications and business objectives.
- Developed comprehensive project plans and implementation strategies, contributing to process standardization and efficiency across the team.
- Built and maintained strong customer relationships, serving as the primary point of contact for project-related communications and escalations.
- Collaborated closely with Product Management to define customer requirements and develop user interfaces that meet customer needs and expectations.
- Facilitated cross-functional team collaboration to ensure all project deliverables were met according to the agreed scope and timeline.
Sr. Business Analyst/Project Manager - Team Lead
Parchment Inc.
03.2016 - 10.2020
- Managed and supported the Business Analyst Implementation Team, ensuring high-quality delivery and adherence to project timelines.
- Collaborated with clients and technical teams to define project scope and develop detailed project workflows, enhancing clarity and project efficiency.
- Configured client-facing applications, tailored to meet specific client needs and requirements.
- Defined and executed comprehensive test cases during the user acceptance testing phase, ensuring software quality and functionality.
- Led the migration of products from testing and QA environments to live production environments, minimizing downtime and ensuring seamless transitions.
- Facilitated regular project status meetings with clients and internal stakeholders to provide updates, address concerns, and ensure alignment with project objectives.
- Documented current and legacy processes to maintain a clear project history and facilitate future process improvements.
- Coordinated and deployed system upgrades, enhancing system performance and user experience.
Business Systems Analyst
University of Colorado-Denver
03.2013 - 03.2016
- Managed the full project lifecycle for multiple student information system (SIS) projects, ensuring adherence to governance standards and strategic alignment with university goals.
- Coordinated with cross-functional teams, including IT support, database management, and education technology vendors, to deliver projects on time and within budget.
- Developed and maintained project documentation, including project charters, scope statements, process flows, and risk management plans.
- Led vendor selection processes, including requirements gathering, demonstration scheduling, and feedback documentation for vendor evaluation.
- Trained staff on new business systems and processes, improving efficiency and user adoption across the organization.
- Managed IT support and implementation for SIS, including functional testing, troubleshooting, and process improvement initiatives.
- Created comprehensive process documentation for internal departmental use, ensuring clarity and consistency in new system deployments.
Education
BA - English Literature
University of Colorado
05.2013
Skills
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Visio
- Microsoft Word
- JavaScript
- HTML
- Adobe Creative Suite
- Google Docs Suite
- Salesforce
- Process Documentation
- Agile and Waterfall Project Methodologies
- Client Facing Presentations
- Project Scope Control
- Interpersonal Communication
- Detail Orientated
- Independent Self-Starter
- Eager and Relentless Learner
- Reliable and Consistent
- Problem Solver
- Active Listener
- Project Management
- Project Planning
- Project planning and development
Hobbies and Interests
- Improv Comedy
- Hockey
- Creative Writing
Timeline
SR. MANAGER, IMPLEMENTATION SERVICES/PMO Team Lead
CourseDog
10.2020 - Current
Sr. Business Analyst/Project Manager - Team Lead
Parchment Inc.
03.2016 - 10.2020
Business Systems Analyst
University of Colorado-Denver
03.2013 - 03.2016
BA - English Literature
University of Colorado
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<ul><li>Roles and Responsibilities</li><li>Hiring and team building</li><li>Managing team’s career progression and performance reviews</li><li>Managing Performance improvement plan and firing</li><li>Mentoring</li><li>Product roadmap planning and execution</li><li>Accountability of the entire delivery execution including the risk mitigation planning.</li><li>Stakeholder management</li><li>Adhering to Apple Privacy and Security Guidelines for platform</li><li>Design and implementation of new architectures and solutions to manage all online services for AdXchange in Apple Ads.</li><li>Design and implementation of new architectures and solutions deliver Budget experimentation in Apple Ads</li><li>Design and implementation of new architectures and solutions to manage data for Ad Platform.</li><li>Creating and maintaining all the data and analytics and revenue pipelines for Ad Platforms</li><li>Driving the solution for data ingestions and data processing across Ad platform</li><li>Defining the Strategy for data governance and data access</li><li>Collaboration with business to deliver relevant data and insight for our strategy and decisions.</li><li>Managing storage, processing, copy/synchronization etc. appropriate to scale</li><li>Enabling machine learning and algorithm groups by proving them right frameworks and data</li><li>Advancing team’s design methodology and quality programming practices and evangelize those techniques across Ad platform.</li><li>Deliveries</li><li>Setup 8+ member team to design and deliver Budget Allocation and Budget experimentation.</li><li>Leading Ad Delivery services team, responsible for delivering various capabilities like query understanding, targeting, fraud etc.</li><li>Delivered and Lead Design for observability for budget, and data platform in Ad platform.</li><li>Setup 11+ members high performing team to handle various business needs such as analytics and micro services for Display Advertising as well as Data Platform</li><li>Instrumental in driving Data Platform throughout the SDLC from inception, design, development, testing and deployment.</li><li>Instilled a strong team culture of high-quality delivery by constructive feedback, cross collaboration, focus and motivation.</li><li>Delivered Realtime and Batch Platform with various integrations</li><li>Delivered new DIP design for Data Platform</li><li>Delivered design of all the components of Data processing platform</li><li>Transitioned Display data work to India seamlessly and delivered many critical business impacting features and organizational security initiatives.</li><li>Closely worked with various stakeholders to understand the requirements which resulted into efficient remote work culture.</li><li>Seamless Display execution and set up best practices for 24X7 production on-call.</li><li>Tools and Technologies</li><li>AWS, S3, Kafka, Spark, Hadoop, EMR, Hive, Scoop, Flume, Cassandra, Airflow, Oozie, Gobblin, Schema Store, Icloud, Grafana, Kubernetes, Vertica, Alation, snowflake, druid, Iceberg, Java, Scala, IntelliJ, Oracle, MySql, Git, RIO, Spinnaker, Elastic cache, Grpc, Agile.</li></ul> at Apple - Adplatform<ul><li>Roles and Responsibilities</li><li>Hiring and team building</li><li>Managing team’s career progression and performance reviews</li><li>Managing Performance improvement plan and firing</li><li>Mentoring</li><li>Product roadmap planning and execution</li><li>Accountability of the entire delivery execution including the risk mitigation planning.</li><li>Stakeholder management</li><li>Adhering to Apple Privacy and Security Guidelines for platform</li><li>Design and implementation of new architectures and solutions to manage all online services for AdXchange in Apple Ads.</li><li>Design and implementation of new architectures and solutions deliver Budget experimentation in Apple Ads</li><li>Design and implementation of new architectures and solutions to manage data for Ad Platform.</li><li>Creating and maintaining all the data and analytics and revenue pipelines for Ad Platforms</li><li>Driving the solution for data ingestions and data processing across Ad platform</li><li>Defining the Strategy for data governance and data access</li><li>Collaboration with business to deliver relevant data and insight for our strategy and decisions.</li><li>Managing storage, processing, copy/synchronization etc. appropriate to scale</li><li>Enabling machine learning and algorithm groups by proving them right frameworks and data</li><li>Advancing team’s design methodology and quality programming practices and evangelize those techniques across Ad platform.</li><li>Deliveries</li><li>Setup 8+ member team to design and deliver Budget Allocation and Budget experimentation.</li><li>Leading Ad Delivery services team, responsible for delivering various capabilities like query understanding, targeting, fraud etc.</li><li>Delivered and Lead Design for observability for budget, and data platform in Ad platform.</li><li>Setup 11+ members high performing team to handle various business needs such as analytics and micro services for Display Advertising as well as Data Platform</li><li>Instrumental in driving Data Platform throughout the SDLC from inception, design, development, testing and deployment.</li><li>Instilled a strong team culture of high-quality delivery by constructive feedback, cross collaboration, focus and motivation.</li><li>Delivered Realtime and Batch Platform with various integrations</li><li>Delivered new DIP design for Data Platform</li><li>Delivered design of all the components of Data processing platform</li><li>Transitioned Display data work to India seamlessly and delivered many critical business impacting features and organizational security initiatives.</li><li>Closely worked with various stakeholders to understand the requirements which resulted into efficient remote work culture.</li><li>Seamless Display execution and set up best practices for 24X7 production on-call.</li><li>Tools and Technologies</li><li>AWS, S3, Kafka, Spark, Hadoop, EMR, Hive, Scoop, Flume, Cassandra, Airflow, Oozie, Gobblin, Schema Store, Icloud, Grafana, Kubernetes, Vertica, Alation, snowflake, druid, Iceberg, Java, Scala, IntelliJ, Oracle, MySql, Git, RIO, Spinnaker, Elastic cache, Grpc, Agile.</li></ul> at Apple - Adplatform