Chad Walker
Pennsylvania
Summary
Results-oriented Operations Supervisor with expertise in managing freight operations and optimizing workflows. Demonstrates strong leadership in coordinating dock and yard activities while effectively handling multiple priorities under pressure. Focused on continuous improvement and enhancing operational efficiency.
Overview
7
7
years of post-secondary education
7
7
years of professional experience
Work History
Operations Supervisor I
ABF
02.2024 - Current
- Reduced missed service windows by 15% quarter-over-quarter through proactive scheduling and route optimization when the dispatch role was presented.
- Directed daily route planning for transport drivers, leveraging logistics software to streamline delivery paths, lower fuel overhead, and ensure strict schedule adherence.
- Managed end-to-end 3PL relationships while delivering exceptional customer service, consistently resolving complex supply chain issues with efficient, client-focused solutions
- Managed comprehensive inventory audits and equipment tracking systems to guarantee optimal stock levels, prevent operational downtime, and ensure seamless daily execution
- Oversaw core operational workflows in a fast-paced environment, consistently driving productivity, schedule adherence, and service reliability.
Administrative asst/part time driver
Bancroft Logistics llc
Kennett Square
03.2020 - 02.2024
- Operate 26ft box truck for Amazon and DAT Board deliveries.
- Manage truck inventory and maintenance logs
- Maintained accurate records of fuel costs
- Organized and updated truck inventory and maintenance records
Education
Associate of Arts - Business/Supply Chain
Delaware County Community College
Media, PA 09.2020 - 01.2024
Graduate -
Cardinal Ohara High School
Springfield , Pa 09.2016 - 01.2020
Skills
- Strong customer service abilities, including daily communication with customers to ensure freight is handled accurately and efficiently
- Excellent time management and organizational skills
- Effective verbal and written communication
- Proficient in Microsoft Office Suite, especially Excel and PowerPoint
- Demonstrated ability to adapt quickly to new technologies and operational platforms
Personal Information
Title: Operations Supervisor
Timeline
Operations Supervisor I
ABF
02.2024 - Current
Associate of Arts - Business/Supply Chain
Delaware County Community College
09.2020 - 01.2024
Administrative asst/part time driver
Bancroft Logistics llc
03.2020 - 02.2024
Graduate -
Cardinal Ohara High School
09.2016 - 01.2020