Chad Whyms
Miami,FL
Summary
Dynamic Security Officer and Sales Associate with proven expertise in workplace safety and superior customer service from tenure at Sundays Eatery. Skilled in patrol operations and customer engagement, demonstrating a strong work ethic and physical stamina. Achieved significant improvements in security and customer satisfaction, showcasing reliability and effective communication.
Overview
2
2
years of professional experience
Work History
Security Officer
Sundays Eatery
05.2023 - 05.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Monitor parking lot to make sure cars are parked properly
- Reported suspicious activities and persons to law enforcement.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Sales Associate
Wawa
05.2022 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Managed efficient cash register operations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Monitored customers for signs of security concerns and escalated issues to management.
Education
High School Diploma -
Miami International Academy
Miami, FL07.2024
Skills
- Security Guard License
- General security
- Physical Fitness
- Superior customer service
- Access Control
- Patrol operations
- Work ethic
- Workplace Safety
- Patrolling
- Verbal and written communication
- Reporting skills
- Patrol techniques
Timeline
Security Officer
Sundays Eatery
05.2023 - 05.2024
Sales Associate
Wawa
05.2022 - 05.2023
High School Diploma -
Miami International Academy
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