CHAD WRIGHT
Danville,IN
Summary
Quality & Inventory Manager with experience in foreign-trade zone (FTZ) warehouse operations. Proven track record in client retention and effective collaboration to resolve business challenges. Expertise in identifying system inconsistencies, accurate forecasting, and detailed data analysis. Proficient in WMS (Blue Yonder/SAP), warehouse equipment, and advanced Excel functions - VLOOKUP, HLOOKUP, & PivotTables, committed to enhancing customer satisfaction and operational efficiency.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Quality & Inventory Manager
Rhenus Logistics
Indianapolis, Indiana
10.2023 - 04.2025
- Oversaw quality control and inventory management for five clients, ensuring compliance with standards.
- Implemented innovative storage solutions, facilitating successful ISO 9001 internal audit.
- Resolved quality issues and managed shipping claims to improve operational efficiency.
- Conducted regular cycle counts to maintain accurate inventory records.
- Developed standard and emergency operating procedures for receiving and shipping products.
- Provided training sessions on WMS software applications for new personnel.
- Utilized warehouse management systems software to track products from receipt to shipment.
- Trained staff on proper receiving, processing, and stocking procedures.
Interactive Media Sales - Account Executive
INGRAM ENTERTAINMENT
Indianapolis, Indiana
11.1996 - 06.2023
- Negotiated pricing and marketing funds, enhancing vendor relations and maintaining product availability.
- Developed comprehensive marketing plans, aligning strategies with vendor goals.
- Led annual meetings with accounts and vendors to strengthen partnerships and collaboration.
- Analyzed sales space capacities, ensuring optimal stock levels across all products.
- Created quarterly plan-o-grams (POGs) to optimize product placement and visibility.
- Established new accounts while servicing existing ones through professional relationship management.
- Conducted sales calls to introduce products and assess customer needs effectively.
- Negotiated contracts with customers, securing favorable terms for both parties.
Education
Pre-Licensing Education - Life and Health
Kaplan Financial Education
La Crosse, Wisconsin09.2023
Pre-Licensing Education - Property and Casualty
Kaplan Financial Education
La Crosse, Wisconsin02.2021
Bachelor of Science - Business Information Systems
Indiana Wesleyan University
Indianapolis, Indiana08.2009
Associate of Science - Computer Information Systems
Indiana Wesleyan University
Indianapolis, Indiana08.2006
Skills
- Inventory management and WMS
- Quality assurance
- Microsoft Office proficiency
- Sales and marketing strategies
- Business analysis
- Purchasing and procurement
- Product lifecycle management
- Account and relationship management
- C-level sales expertise
- Budgeting and financial oversight
- Advertising and promotional planning
- Customer service excellence
- Retail operations management
- Sales management and leadership
- Merchandising strategies
- New business development initiatives
- Team leadership and supervision
- Leadership skills
- Budget management techniques
- Quality control processes
- Warehouse operations management
- Cycle counting accuracy
- ISO compliance standards
- Data analysis capabilities
- Supply chain optimization
- Employee training programs
- Vendor relationship management
Websites
Certification
- Resident Producer Individual - Life, Accident & Health, 3641110, 12/31/25
- Resident Producer Individual - Property and Casualty, 3641110, 12/31/25
- ISO 9001:2015 QMS Internal Auditor, 124114058/174743336
Selected Contributions
Manager four associates in the inventory department., Coordinated and conducted meetings with clients regarding quality, inventory, and KPIs., Drove day-to-day inventory operations., Achieved excellent performance and teamwork by winning Team Sales awards in 2015, 2011, and 2006., Helped lead the facility in passing the internal audit for ISO 9001 certification and future certification., Helped with location label creation with the use of Bartender to help streamline the putaway/pick process with scannable barcodes for locations., Created an excel mapping of storage locations from our WMS to clients WMS for interface creation., Managed daily cycle counts, quality issues (inbound/inventory/outbound), and client emails., Created and set up new storage locations (physically/systematically)., Helped with IT testing for new client onboarding of system integration.
Timeline
Quality & Inventory Manager
Rhenus Logistics
10.2023 - 04.2025
Interactive Media Sales - Account Executive
INGRAM ENTERTAINMENT
11.1996 - 06.2023
Pre-Licensing Education - Life and Health
Kaplan Financial Education
Pre-Licensing Education - Property and Casualty
Kaplan Financial Education
Bachelor of Science - Business Information Systems
Indiana Wesleyan University
Associate of Science - Computer Information Systems
Indiana Wesleyan University
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