Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Chadam Brown

Scottville

Summary

Dynamic and results-driven professional with extensive experience as a Branch Manager at Mccardel Culligan. Proven expertise in project management and employee training, enhancing operational efficiency and team performance. Adept at equipment maintenance and problem-solving, consistently delivering high-quality service and ensuring compliance with industry standards.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Store Manager

Wonderland Tire Company
Scottville
06.2021 - Current
  • Assigned tasks to appropriate personnel based on their skill level and availability.
  • Provided guidance and advice on best practices related to scheduling initiatives.
  • Ensured compliance with established policies and procedures related to scheduling activities.
  • Analyzed resource requirements for each project and identified potential conflicts or delays.

Branch Manager

Mccardel Culligan
Scottville
05.2008 - 05.2021
  • Monitored financial performance of the branch on a monthly basis.
  • Conducted regular performance reviews for all employees in the branch.
  • Maintained accurate documentation of installation activities.
  • Assisted in training other technicians on best practices for installation procedures.
  • Assisted other technicians with complex installations when necessary.
  • Configured system settings for optimal performance and usability.
  • Provided accurate information about products, prices and services.
  • Conducted inventories on a regular basis to track stock levels.
  • Assisted customers with product selection, sizing and styling.
  • Demonstrated product features and benefits for customers' needs.
  • Upsold additional items based on customer interests and needs.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Inspected equipment for proper operation and safety hazards prior to use.
  • Responded quickly to emergency calls from clients needing immediate assistance.
  • Conducted preventive maintenance on a variety of machines and systems.
  • Provided training on the safe usage of equipment when needed.
  • Identified potential problems during routine inspections in order to prevent future breakdowns.
  • Assisted with installation projects at both residential and commercial sites.
  • Communicated with vendors regarding supply orders and delivery timelines.
  • Provided technical support to customers over the phone and in person.
  • Maintained accurate records of service calls, repairs, and parts used.
  • Installed new systems according to manufacturer specifications.
  • Replaced worn or damaged parts with OEM replacements as necessary.
  • Calibrated instruments to maintain accuracy within specified tolerances.

Journeyman Plumber

Comfort Systems USA
Traverse City
05.2005 - 05.2008
  • Performed maintenance on water heaters and other equipment such as toilets, sinks, showers, garbage disposals, sump pumps, and septic tanks.
  • Connected new appliances such as dishwashers and ice makers to existing water lines.
  • Assembled complex components that require soldering techniques or threading pipes together using special tools.
  • Ordered parts needed for repairs from suppliers when necessary.
  • Replaced worn or broken fixtures with new ones.
  • Ensured compliance with all applicable laws and regulations related to plumbing work.
  • Documented progress of jobs throughout the day by completing daily timesheets.
  • Installed and maintained plumbing systems to meet customer requirements.
  • Cut openings in walls to access existing plumbing lines for repair or replacement.

Education

Associate in Biblical Study - Biblical Studies

International School of Ministry
02-2017

Basic Study

Traverse City Central High School
Traverse City, MI

Skills

  • Employee training and development
  • Project management
  • Equipment maintenance
  • Scheduling compliance
  • Problem solving
  • Dependability
  • Operations management
  • Team leadership
  • Supply chain management

Affiliations

  • I am hard working independent person who enjoys fishing, gardening and cooking from scratch. i enjoy spending time with friends and family

Certification

  • TIA certified in commercial tire services
  • 2 year degree in biblical studies

Timeline

Store Manager

Wonderland Tire Company
06.2021 - Current

Branch Manager

Mccardel Culligan
05.2008 - 05.2021

Journeyman Plumber

Comfort Systems USA
05.2005 - 05.2008

Associate in Biblical Study - Biblical Studies

International School of Ministry

Basic Study

Traverse City Central High School

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Chadam Brown