Chad Antonson Jr.
Denver,CO
Summary
Experienced Office Supervisory and Administration Professional experienced in optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operations Support Supervisor
Mobile Care Health
10.2022 - 04.2024
- Developed strong relationships with clients by providing exceptional support and addressing their needs promptly.
- Collaborated with cross-functional teams to drive process improvements and achieve organizational goals.
- Delivered successful projects by effectively coordinating resources, timelines, and budgets.
- Championed continuous improvement initiatives within the team by encouraging innovation in problem-solving techniques.
- Oversaw inventory management, ensuring optimal stock levels while minimizing waste and cost overruns.
- Enhanced employee productivity through regular coaching, feedback, and performance evaluations.
- Performed administrative duties and prepared operational procedures to assist operations support manager.
- Completed bi-weekly payroll for 3 employees.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Confirmed appointments, communicated with clients, and updated client records.
- Provided one-on-one mentoring to help individuals reach their full potential within organization.
- Developed effective training plans based on department needs and objectives.
- Analyzed team performance and identified opportunities for additional training.
- Enhanced customer satisfaction with prompt issue resolution through effective CRM management.
- Collaborated closely with developers to optimize site performance across multiple platforms and devices.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Receiving Associate
The Home Depot Inc
03.2021 - 01.2023
- Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during receiving process.
- Enhanced warehouse efficiency by accurately processing incoming shipments and promptly updating inventory records.
- Strengthened vendor relationships through timely communication regarding delivery schedules, discrepancies, or damaged goods.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Maintained clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Handled day-to-day shipping and receiving overseeing more than 500 packages per day.
Fire Cache Support
US Forest Service
09.2019 - 10.2019
- Operated various types of material handling equipment safely including forklifts, pallet jacks, and hand trucks to move heavy loads throughout warehouse facility.
- Maintained a clean and organized work area, contributing to efficient and safe working environment.
- Handling of critical supplies and equipment directly supporting Type I, II, and III incidents within 8 states around the Rocky Mountains.
Wildland Fire Fighter Type 2 (FFT2)
US Forest Service
03.2019 - 09.2019
- Various assignments performing various duties: prescribed burns, preparation, igniting, monitoring, holding, suppression, and mop-up
- Maintained strong knowledge of firefighting principles and suppression methods, which enabled proper decision-making in emergency situations.
- Maintained optimal fire conditions by overseeing daily equipment checks, facility repairs, and inventory management tasks.
- Contribution of above responsibilities on 5 assignments in 3 states.
Server
Black Iron Kitchen And Bar
04.2018 - 09.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Supported needs of 5-person wait staff who attended to specific needs of countless customers daily for resort restaurant with social relevancy and intentionality.
Laborer
Honer Construction
05.2016 - 08.2016
- 35+ hours/week conducting job site clean-up, tile cutting and laying, trim, siding, sheetrock, heavy lifting, and painting
Carhop
Sonic
05.2017 - 08.2017
- 35+ hours/week serving customers in 3 different areas, conducting cash transactions with and without a register, and daily cleaning of facility
Education
Secretarial Studies And Office Administration
Job Corps Civilian Conservation Center
Collbran, CO08.2020
High School Diploma -
Grand Mesa High School
Collbran, CO08.2020
Skills
- Project and Time Management
- Attention to Detail
- Problem-Solving
- Process Documentation
- Customer Service
- Scheduling
- Goal-Oriented
- Interpersonal Skills
- Incident Management
- Phone and Email Etiquette
- 60 WPM by Touch
Certification
- Microsoft Azure Fundamentals: AZ-900, AI-900
- Microsoft Office Specialist – Word Associate
- ACT Gold WorkKeys NCRC
- IC3 Key Applications
- Wildland Firefighting: S-130, S-190, IS-100, IS-700, L-180, FFT2, FAL3
- OSHA 10-Hour Construction Safety and Health
- National Forklift Foundation: NFF-1648363400-2368-26814
Job Corps Leaderships
- Student Government Association President, August 2019, Ensuring that SGA functions run smoothly while withholding center standards. Some SGA functions include the following: commissary, fundraisers, community relations, event planning, et cetera.
- Vocational Leader, December 2019, Present, Helping other students succeed on their path to success in trade while also withholding center standards. Communicating concerns with the Instructors and Work Programs Officer.
- Dormitory Leader, November 2018, Top 5 Positions: President and Dorm Coordinator. As the dorm coordinator, I assisted the dorm manager with paperwork, filing, and new student orientation. Bay Leadership: Making sure that dorm peers are following the rules and being respectful by setting a good example and leading the way.
Timeline
Operations Support Supervisor
Mobile Care Health
10.2022 - 04.2024
Receiving Associate
The Home Depot Inc
03.2021 - 01.2023
Fire Cache Support
US Forest Service
09.2019 - 10.2019
Wildland Fire Fighter Type 2 (FFT2)
US Forest Service
03.2019 - 09.2019
Server
Black Iron Kitchen And Bar
04.2018 - 09.2018
Carhop
Sonic
05.2017 - 08.2017
Laborer
Honer Construction
05.2016 - 08.2016
Secretarial Studies And Office Administration
Job Corps Civilian Conservation Center
High School Diploma -
Grand Mesa High School
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