Chad B. Grace

• Plan and lead all shift activities to ensure all duties are completed and excellent customer experience is achieved.
• Point of Sale/Cashier Management. Twenty-four cashiers on duty simultaneously.
• PayPoint sales report and cash management system experience
• Monitor temperatures on serving lines and refrigerator equipment to promote proper food storage and safety.
• Lead employees in the timely preparation of food items at all positions within the deli/food service area.
• Ensure bulk inventory is properly managed and stored.
• Ensure all food product offerings are always fresh and in stock.
• Monitor and ensure cleanliness at all areas within the deli.
• Organize and oversee food service training to educate employees on various tasks, including food item preparation, relaying orders to cooks, and upselling food and beverages.
• Ability to see the overall picture in the deli and solve problems in any area as they arise.

Provide leadership and oversight over all major aspects of governance of the Company

Currently over 76,000 electric Member/Customers served.

Attend all regular monthly board meetings, work days, and various training seminars and conferences around the country.

Other duties include: Overall Company Strategic Planning, Budget planning and approval, Work Plan, and Customer Satisfaction Assurance.

Provide guidance and direction to the Company's CEO.

• Work to build and strengthen productive and valuable industry partnerships to drive collaboration, engagement and revenue stream development
• Work with Elected Officials to promote community and industrial development. Also, collaborate with local officials during natural disaster events
• Attend local community events and regularly speak on topics pertaining to Baldwin EMC's involvement in ongoing and upcoming public projects
• Developed program to promote new managers from within, building and maintaining cohesive leadership structure
• Achieved under-budget and on-time project management to adhere to project goals
• Personally completed over thirty Corporate Leadership and Management courses and seminars
• Oversaw business-wide changes to modernize procedures and organization
• Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership

Four locations in Mobile and Baldwin Counties Alabama.

Managed and supervised all aspects of the business. Ensured product quality was continuously maintained at highest standards.

• Ensured cleanliness standards were upheld and maintained. Worked with County Health Inspectors
• Evaluated quality problems and performed inspections to identify and resolve issues
• Food product and supply ordering, inventory, and preparation
• Managed Scheduling and Payroll for ~40 employees within the company
• Ensured all Franchise requirements were continuously maintained
• Handled all Corporate responsibilities including Financial Management and all Tax Reporting and Payment

Operated and maintained Continuous Emissions Monitoring Equipment for Stack emissions and waste water discharge to the environment per the NPDES permit.

Prepared and submitted all reports to State Environmental Agency (ADEM).

• Interpreted test data to determine whether contamination existed in accordance with environmental laws
• Prepared detailed scientific reports and presentations based on findings
• Formulated and implemented long-range plans for environmental programs
• Investigated accidents and analyzed root causes to develop corrective action plans
• Performed all Chemistry related functions pertaining to the operation of Power Generating Plants

During my career with Southern Company, I worked at five different Power Generating Plants as an Environmental Specialist, Chemical Technician, or both.

Provided Construction and Initial Start Up guidance and expertise to Theodore Power Generating Plant. Worked as Team Leader of maintenance activities during all Plant Shutdowns.

• Maintained quality assurance and customer satisfaction objectives
• Served as Management Team member, responsible for work direction, scheduling, and outage coordinating of major maintenance projects
• Performed boiler/steam cycle chemistry procedures to ensure corrosion protection of plant components
• Demineralized make-up water production
• Maintained chemical inventories
• Cooling water chemistry treatment
• Efficiently organized and maintained equipment to keep laboratory productive and safe
• Responsible for the selection and maintenance of equipment
• Always worked safely. Never experienced any accidents or injuries during my fifteen year career with Southern Company