Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Overview
31
31
years of professional experience
Work History
Owner
Countryside Pools
04.2006 - Current
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Managed purchasing, sales, marketing and customer account operations efficiently.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Site Interpretor
Illinois Department Of Natural Resources
05.1993 - 06.2003
Promoted education on ecology, natural resources and environmental concerns to visitors through captivating presentations, elaborate exhibits, and hands-on workshops.
Planned activities like nature hikes to educate children and adults about issues facing local habitats.
Planned highly engaging outdoor recreation and environment education programs for on-site and off-site delivery.
Conducted story time and other programs for visitors and school groups.
Assisted with grant writing efforts to secure funding for park projects, including habitat restoration and educational programming.
Supported wildlife management initiatives by conducting habitat assessments and recommending appropriate interventions.
Delivered training workshops on topics such as native plants, wildlife identification, or eco-friendly gardening techniques for members of the public interested in learning more about their environment.
Increased awareness of local ecosystems by conducting guided nature walks and presentations for park visitors.
Staffed information desk and greeted visitors arriving at nature center.
Improved community engagement in environmental stewardship by organizing volunteer events such as tree plantings, trail maintenance, and invasive species removals.
Enhanced visitor experience by creating informative and engaging interpretive materials for display at the nature center.
Coordinated large and small events related to nature topics.
Contributed to conservation efforts by monitoring and reporting on flora and fauna populations within the park.
Developed relationships with local schools, community groups, and nonprofit organizations to promote environmental education and awareness initiatives.
Educated students about natural habitats through hands-on activities during field trips to the park.
Provided technical assistance to other staff members on matters related to ecology, biodiversity conservation, or invasive species management.
Managed the park''s native plant nursery, propagating plants for use in habitat restoration projects or educational activities at the nature center.
Engaged with visitors to interpret natural and cultural resources in local parks.
Led programs to provide information on wildlife, ecology and conservation.