Chaddrick Smith

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
• Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
• Conducted routine inspections to check quality and compliance with established specifications.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
• Maintained compliance with company policies, objectives and communication goals.
• Set overall vision and provided team leadership.
• Developed training, task and process guidelines and communicated clear and concise directions to employees.
• Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
• Prepared, calibrated and monitored production levels to achieve targets.

• Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
• Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
• Used automated mail processing equipment to sort and collate mail.
• Attached identification materials to packages and envelopes for delivery tracking and sorting.
• Performed routine preventive maintenance on sorting machines and removed envelope jams.
• Worked flexible hours across night, weekend and holiday shifts.
• Maintained excellent attendance record, consistently arriving to work on time.
• Onboarded new temps by entering employee information into systems.
• Developed and implemented performance improvement strategies and plans to promote continuous improvement.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Exceeded goals through effective task prioritization and great work ethic.
• Responsible for communication and coordination between supervisors and clerks on performance evaluations; resolve conflicts between supervisor and clerks with designated labor representation.

• During Covid-19; March 2020 – January 2021, managed, coordinated the distribution of personal protective equipment for 750+ plant clerks, maintenance team, transportation team, and support roles. Planned and coordinated labor backfill due to shortages across 4 shifts, and processed and distributed the 40% incline of flat and box mail between 150+ post offices throughout Mississippi.

• Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
• Executed audit phases and entered data into accounting software for analysis.
• Produced and reviewed audit reports for submission to inspector general and advised on audit recommendations and internal controls.
• Utilized spreadsheets to track, manipulate, interpret and communicate data.