Experienced professional across multiple compliance roles. Utilizes effective communication and meticulous documentation to manage employee documentation and records. Highly organized and detail-oriented with in-depth knowledge of industry policies.
Overview
2027
2027
years of professional experience
Work History
Credentialing Specialist
Benevis
2024 - Current
Manage provider credentialing processes, ensuring compliance with regulatory standards.
Coordinate verification of professional licenses and certifications for healthcare providers.
Update and maintain accurate records in credentialing databases, ensuring timely renewals and verifications.
Conduct primary source verifications such as background checks and board certifications.
Collaborate with cross-functional teams to streamline onboarding procedures for new providers.
Safeguard confidential provider information by adhering to strict data privacy regulations and company policies.
Conduct audits of provider files, ensuring all necessary documents were up-to-date and compliant with regulatory requirements.
Human Resources Operations Administrator
Starr Insurance
2023 - 2024
Manage HR processes, including data entry, updates, new hire validation, onboarding, and I-9/E-verify verifications for US and International employees.
Oversee the onboarding process Internationally ensuring compliance with payroll deadlines.
Generate and analyze reports; taking necessary action when needed.
Process HR transactions such as rehires, terminations, transfers, salary changes across various regions; review transactions for accuracy.
Collaborate with North America and Global teams to support payroll processes.
Handle employment verifications and respond to payroll related inquiries.
Primary contact for employee requests/inquiries
Participate in system updates, testing, validations, year end/start projects.
Manage invoice processing and allocations for Matching Gifts Program.
Assist with internal and external audits: implementation testing
Coordinated operational processes to enhance efficiency and support daily activities.
HR Talent Management & Benefits Administrator
CRH Americas Materials
2021 - 2024
Facilitated seamless onboarding experiences for new hires and integration into company culture.
Processed benefit enrollments, terminations, and changes using HRIS systems effectively.
Maintained employee records with accuracy and confidentiality of sensitive information.
Collaborated with vendors to manage health insurance plans and retirement benefits administration.
First contact, address employee inquiries, providing accurate information and resolving issues promptly.
Supported payroll department by verifying accuracy of deduction amounts for various benefit plans prior to each pay period processing cycle,
Supported and collaborate with external vendors responding to candidate inquiries and investigating resolve discrepancies within deadlines issues..
Identify ways to streamline and efficiently execute onboarding and account specific processes.
Maintain knowledge of internal and external compliance requirements, laws, and policies.
Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
Support onboarding projects as needed; Build strong relationships across organization to ensure a seamless onboarding experience and increase talent retention.
Education
Bachelor of Science degree - Human Resources Management
Liberty University
Skills
Onboarding and Offboarding
Talent Management and Training
Benefits and Payroll Administration
Data management, Analytics, and Reporting
Conflict Resolution and Employee Relations
Background checks
Keen Attention to detail
MS Office Suite, SharePoint, Smartsheet
ADP, UKG, SAP, and Workday
Teams, Slack, WebEx, and Zoom
Strong Written and Verbal Communication
Excellent Customer Service
HIPAA compliance
Confidentiality
Timeline
Credentialing Specialist
Benevis
2024 - Current
Human Resources Operations Administrator
Starr Insurance
2023 - 2024
HR Talent Management & Benefits Administrator
CRH Americas Materials
2021 - 2024
Bachelor of Science degree - Human Resources Management