Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chadence Parker

Dover,DE

Overview

7
7
years of professional experience
1
1
Certification

Work History

Management Analyst III

State of Delaware
06.2024 - Current

● College Internship

● Records management for the maintenance, storage, retrieval, retention, and disposal of records throughout the life span of the records.

● Document processing includes reviewing and evaluating records for completeness and conformity with laws, rules, regulations, standards, policies, and procedures, resolving deficiencies, interpreting information, and tracking and monitoring activities.

● Using an automated information system to enter, update, modify, delete, retrieve/inquire, and report on data.

● Review the requests received and ensure the appropriate consents authorizing the release of information are provided.

  • Managed complex projects such as the Adoption Project; Organized records from adoption files into alphabetical and yearly order to send to archives for personal record retrieval.

Cafe Barista

Dunkin Donuts
04.2021 - 09.2021
  • Oversaw precise financial transactions, maintaining the integrity of cashier responsibilities
  • Delivered exemplary customer service, resolving queries and fostering a hospitable environment
  • Maintained rigorous cleanliness and operational standards, ensuring a secure and pleasant experience for customers
  • Implemented organizational improvements among staff, resulting in a 30% reduction in peak-time congestion

Office Administration

Delaware State University (Grossley Hall)
01.2018 - 08.2018
  • Optimized document management through meticulous copying, printing, and filing, improving record accuracy and accessibility
  • Ensured efficient departmental operations by timely distributing documents to relevant parties
  • Maintained the confidentiality and accuracy of student records through diligent database updates, demonstrating a commitment to data integrity
  • Coordinated and organized meetings for staff and students, facilitating effective communication and collaboration

Education

Bachelor's Degree - Psychology

Wilmington University
Dover, DE
05.2026

Skills

  • Record Keeping
  • Filing
  • Outbound Calls
  • Outlook
  • Conferences
  • Google Spreadsheets
  • Strong Verbal and Written Communication Skills
  • Basic Understanding of Math and English
  • Data Entry
  • Conflict Resolution
  • Precise Attention to Detail
  • Grammar
  • Written Research Skills
  • Type 35 WPM
  • Open Availability
  • Active Listening
  • Recall
  • Data Collection
  • Problem-solving abilities

Certification

  • CDA, POLYTECH, 2022
  • RDHS, DANB, 2022

Timeline

Management Analyst III

State of Delaware
06.2024 - Current

Cafe Barista

Dunkin Donuts
04.2021 - 09.2021

Office Administration

Delaware State University (Grossley Hall)
01.2018 - 08.2018

Bachelor's Degree - Psychology

Wilmington University
Chadence Parker