Passionate, loyal, and resiliant professional who possesses versatile skills in project management, problem-solving, consultative sales, retention, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability, relationship building, and proactive approach in delivering effective solutions.
Overview
13
13
years of professional experience
1
1
Certification
Work History
President/Consultant/Solutionist
OG, Inc.
Olathe, KS
03.2022 - Current
Assist businesses in streamlining their operations to generate more revenue while creating a better experience for the employees and clients.
Data transfer and data storage assistance to lower risk of exposure or breach.
CRM development, optimizing on data, to grow relationships focusing on honesty, loyalty, respect, thus earning trust, to build relationships with clients.
Risk management services, whether it be insurance or financial risks.
Sales and marketing training to drive revenue with a strong emphasis on building of relationships (CRM) and target marketing to increase retention and build customer value.
Development and implementation of strategic plans to increase the recovery rate of accounts receivable, while reducing exposure to future receivables.
Digital marketing through various methods such as SEO, SEM, SMM, GeoFencing, etc.
Traditional marketing through an alliance with one of the largest printing and marketing businesses.
Various other strategic alliances, able to be utilized as well.
Advisory Board Member
University of Kansas Health Olathe Campus
Olathe, Kansas
08.2018 - Current
Provided best practices and input on other areas related to risk management, receivables, and software-related issues.
Advised to providing the best overall customer experience through the whole cycle, from the initial appointment for healthcare needs to follow-up post-recovery.
Reviewed and provided feedback on marketing plans for developing short and long-term goals.
Assisted with the transition from the acquisition of Olathe Health Systems by University of Kansas Medical Systems by providing consulting for merging the cultures, transferring HISs, and rebranding to keep the legacy built by OHS while bringing the new University of Kansas Medical Systems to the community.
Business Development
C2C Resources LLC
Atlanta, GA
12.2023 - 09.2024
Utilized strategic marketing plans to target specific industries.
Leveraged databases, social media platforms, and various other resources to generate opportunities.
Built relationships with CFOs, controllers, comptrollers, credit managers, and other decision makers to earn and encourage repeat business.
Provided ideas to generate more opportunities for the business to close more deals.
Assessed clients' situation to determine needs while providing consulting to reduce exposure to future accounts receivable.
Executive Board - Membership Chair
Olathe Rotary
Olathe, Kansas
08.2017 - 06.2024
Oversaw membership recruitment.
Increased membership by a minimum of 10% growth each year, even through COVID times.
Provided best practices for marketing, risk management, and finances to help grow, retain, and keep the club in a sound position.
Assisted with organizing weekly programs, special events, fundraisers, and other programs the club is involved.
President
Olathe Rotary Club
Olathe, Kansas
07.2021 - 07.2022
Managed board to maximize programs, projects, and events for giving back to community
Developed and implemented new strategies and policies in collaboration with board members to establish and achieve long-term objectives, providing club with strong and sustainable organizational leadership
Increased club growth through collaboration with members
Developed, maintained and operated club's social media presence streaming programs and sharing other important things in community
Vice President of Sales/Marketing/Training and Development
CBK, Inc.
Topeka, Kansas
02.2016 - 03.2022
Increased profits through providing excellent customer service, building relationships, establishing and following guidelines and auditing sales reports
Continually evaluated marketplace trends and oversaw gathering of competitive intelligence within markets and across service lines
Drove company branding efforts to increase market presence and brand recognition
Developed overall marketing strategy and support implementation across multiple departments
Built relationships with customers and community to establish long-term business growth
Exceeded sales quotas and increased profitability through effective sales strategy and business planning
Managed accounts to retain existing relationships and grow share of business
Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements
Created and implemented new business opportunities by utilizing strategic networking strategies
Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs
Marketed collections to targeted audience at trade shows and events
Sales Manager
Louisburg Ford
Louisburg, Kansas
07.2015 - 01.2016
Grew sales and boosted profits
Applied proactive management strategies while enhancing sales training
#1 in units and #2 in gross revenue 5th month in and #2 in units and #1 in gross 6th and final month
Increased social media following by over 4,000% in less than week
Handled customer relations issues, enabling quick resolution and client satisfaction
Maintained relationships with customers while creating new ones by identifying needs and offering appropriate services
Coached employees in successful selling methods and encouraged cross-selling to drive revenue
Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure
Senior Trainer
Cox Automotive
Mission, Kansas
10.2013 - 07.2015
Provided in depth review of CRM tool to provide best training experience possible
Developed and improved training courses to increase performance and overall training effectiveness
Coordinated training for new hires to impact information about company policies, requirements and performance strategies
Assessed performance and training effectiveness, capitalizing on opportunities to develop new training programs and improve existing courses
Provided virtual training and online presentations
Scheduled and taught in class and online courses to increase learning opportunities
Developed individualized plans to help customers reach goals within predetermined timelines
Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind
Implementation Department Manager
Cox Automotive
Mission, Kansas
10.2012 - 10.2013
Communicated with managers of other departments to maintain transparency
Motivated 5 teams responsible for up to 50 projects at a time composing of 12 direct reports to consistently deliver to timelines through coaching and recognition
Provide annual and bi-annual performance reviews
Assisted with development of internal processes and procedures
Created internal training procedure for employees to understand software from end user perspective for clients whom received final product
Product Trainer
Cox Automotive
Mission, Kansas
06.2011 - 10.2012
Mentored new hires, resulting in stronger staff development and increased productivity
Monitored participant workflow and behaviors throughout training process
Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness
Scheduled and taught in class and online courses to increase learning opportunities
Developed individualized plans to help customers reach goals within predetermined timelines
Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind
Identified and solved problems related to software
Independently grew CBK government clients by over 800% in a 6 year time period from 18 total government clients (achieved from 2003-2016), to 174 government clients (136 Municipalities & 38 District Courts).
Co founded Let's Grow Together with Ruth Nelson for the purpose of uniting civic organizations for the common good of the community. Successfully raised over $18,000 in 18 months to benefit Center of Grace and Boys & Girls Clubs.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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