Summary
Overview
Work History
Education
Skills
Timeline
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Chadley Britton

Brooklyn

Summary

Highly organized and detail-oriented professional passionate about executing exceptional events that achieve established goals. A strong background in inclusion and diversity within the events and marketing sector. Professional expertise lies in fostering an inclusive environment and promoting diversity through various event and marketing initiatives. Strong communicator and negotiator able to foster relationships with key stakeholders and vendors. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

16
16
years of professional experience

Work History

Licensed Life Insurance Agent

New York Life Insurance Co
08.2022 - Current
  • Cultivated customer relationships to provide customized insurance solutions tailored to individual needs.
  • Met with customers to provide information about available products and policies.
  • Provided coverage option information to assist clients in protecting assets.
  • Created customer databases to track and manage interactions and sales.
  • Monitored competitor activity, remaining ahead of market trends and capitalizing on opportunities.
  • Educated clients on insurance policies and procedures.
  • Explained advantages, features, and disadvantages of various policies to promote sale of plans, boosting overall sales.

Creative Director and CEO

The Goddess Gathering LLC
01.2016 - 05.2022
  • Developed and implemented new programs based on leading inclusion and diversity practices using project management principles.
  • Curated and facilitate educational seminars, workshops, events, and manage brand partnerships.
  • Facilitated group sessions and learning discussions to further objectives.
  • Developed high-impact creative trailers and promotional content for company campaigns from concept to completion.
  • Created innovative advertising campaigns that successfully generated increased brand awareness and recognition.

DE&I Host

Raquel Savage
10.2020 - 06.2021
  • Host of a podcast which focused on the BIPOC experience in alternative designer relationships and health education.
  • Developed engaging content for listeners and guests, including competitions, interviews and phone-ins.
  • Interviewed local and international celebrities to raise brand profile and build listener engagement.
  • Developed relationships with sources and contacts to gain additional insight.
  • Produced creative radio segments focused on music, current events and lifestyle topics.

Community Projects Coordinator

Cole Network System Inc
06.2008 - 09.2019

Manage project fundraising events from inception to completion, resulting in increased revenue

  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Performed full range of secretarial duties for department and maintained employee files.
  • Photocopied, distributed and emailed documents to project managers.
  • Coordinated venue and catering arrangements, speaker and attendee liaison and material distribution for meetings and events.
  • Facilitated community workshops to collect project requirements and user feedback.

Lifestyle Writer

Honeysuckle Magazine
06.2018 - 08.2019
  • Digital and print lifestyle writer for Honeysuckle magazine, ranging in topics from social injustice and alternative lifestyles to pop culture
  • Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating, and authentic approach.
  • Links to digital articles here, additional writing samples available upon request
  • Crafted SEO-friendly content for websites and blog posts to increase organic traffic.
  • Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
  • Developed relationships with sources and contacts to gain additional insight

Sale Representative

Purple Passion
08.2017 - 12.2020
  • Greeted customers and helped with product questions, selections, and purchases.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.

Customer Service Specialist

Strip Ministry of Waxing
11.2016 - 04.2017
  • Maintained detailed sales and appointment records for upper level management
  • Tracked customer service cases and updated service software with customer information.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Event Coordinator

Mercedes Benz
01.2015 - 02.2015
  • Coordinated schedules and timelines for events.
  • Managed event logistics and operations.
  • Brainstormed and implemented creative event concepts and themes.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Communicated with catering, lighting and sound companies to obtain price quotes.

Education

Bachelor of Arts - Women and Gender Studies

Brooklyn College
Brooklyn, NY
01.2023

Associate of Arts - Liberal Arts

Borough of Manhattan Community College
New York, NY
06.2018

Skills

  • Diversity & Inclusion
  • Event Preparation
  • Sales and Marketing Strategy
  • Oversee Program Operations
  • Customer Relations and Communications
  • Excellent Communication Skills
  • Business Administration
  • Administering Social Media Accounts
  • Performance Management
  • Problem-Solving
  • Teamwork and Collaboration
  • Client relationship management
  • Insurance product expertise
  • Marketing initiatives

Timeline

Licensed Life Insurance Agent

New York Life Insurance Co
08.2022 - Current

DE&I Host

Raquel Savage
10.2020 - 06.2021

Lifestyle Writer

Honeysuckle Magazine
06.2018 - 08.2019

Sale Representative

Purple Passion
08.2017 - 12.2020

Customer Service Specialist

Strip Ministry of Waxing
11.2016 - 04.2017

Creative Director and CEO

The Goddess Gathering LLC
01.2016 - 05.2022

Event Coordinator

Mercedes Benz
01.2015 - 02.2015

Community Projects Coordinator

Cole Network System Inc
06.2008 - 09.2019

Bachelor of Arts - Women and Gender Studies

Brooklyn College

Associate of Arts - Liberal Arts

Borough of Manhattan Community College
Chadley Britton