Summary
Overview
Work History
Education
Skills
Affiliations
Awards
Timeline
Generic

Chad M Blakley

Reidsville,NC

Summary

Accomplished leader with progressive industry background and decisive leadership style. Over 25 years of experience. Offers strategic planning abilities, background in change management and forward-thinking mindset. Ready for challenges and focused on meeting future demands.

Overview

23
23
years of professional experience

Work History

Associate Vice President

WorkForce Unlimited, LLC
11.2021 - Current
  • Collaborated with senior management to develop strategic initiatives and long term goals.
  • Clarified roles, responsibilities and expectations of staff.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Established performance goals for department and outlined processes for achievement.
  • Led development of strategic marketing plans to raise awareness and drive sales growth.
  • Established performance goals for department and provided methods for reaching milestones.
  • Evaluated product development strategies and prepared alternative approaches to goal achievement.
  • Used market insights to capitalize on key business opportunities for new advantageous partnerships.
  • Identified opportunities to improve business process flows and productivity.
  • Demonstrated proficient leadership skills to motivate employees and build competent teams.
  • Identified and resolved issues between employees, promoting better collaboration and mutual respect.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Assisted in recruiting, hiring and training of team members.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.

Senior Staffing Manager

WorkForce Unlimited, LLC
10.2018 - 11.2021
  • Reviewed applications and resumes to support hiring activities.
  • Recruited and hired employees.
  • Wrote and posted job descriptions.
  • Recruited top talent to maximize profitability.
  • Identified and implemented appropriate strategies to increase employee satisfaction and retention.
  • Developed marketing strategies to generate leads.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
  • Fostered positive work environment through comprehensive employee relations program.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Instructed senior leaders on appropriate employee corrective steps.
  • Performed sourcing, interviewing, negotiations and hiring.

Branch Manager

Partners Personnel
09.2017 - 06.2018
  • Maintained friendly and professional customer interactions.
  • Assessed employee performance and developed improvement plans.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Engaged employees in business processes with positive motivational techniques.
  • Complied with regulatory guidelines and requirements.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Resolved various issues impacting sales management and business operations.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.

Site Manager

Personnel Outsource Solutions
10.2016 - 09.2017
  • Maintained records and logs of work performed and materials and equipment used.
  • Created weekly and monthly reports and presentations for management team.
  • Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
  • Assumed responsibility for personnel deployed to work site.
  • Resolved issues between employees and customers using company policies.
  • Complied with safe operating practices and assessed operational procedures against best practices.
  • Coordinated site investigations, documented issues, and escalated to executive teams.
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Onboarded new employees with training and new hire documentation.
  • Managed budget implementations, employee evaluations, and contract details.

Director, Patient Access

Sandhills Regional Medical Center
04.2015 - 08.2016
  • Developed procedures and strategies for quality assurance, patient services, departmental activities and public relations.
  • Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
  • Developed and updated department goals and achievements throughout fiscal year.
  • Maintained up-to-date information in electronic medical records software.
  • Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Communicated with patients, ensuring that medical information was kept private.

EMS Business Operations Regional Manager

FirstHealth Of The Carolinas Inc.
01.2009 - 02.2015
  • Recruited, hired, mentored and trained multiple staff on business procedures, policies, duties and customer care methods.
  • Provided and directed Advanced Life Support to ill and injured people utilizing basic and advanced abilities and techniques.
  • Maintained confidentiality and security of health records and medical information.
  • Monitored implementation and success of protocols and programs.
  • Evaluated and recommended methods of improving operational performance.
  • Maintained communication and good working relationship with facility administration.
  • Oversaw recruitment, orientation and performance evaluations of employees.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Communicated with patients, ensuring that medical information was kept private.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.

EMS Assistant Director

FirstHealth Of The Carolinas Inc.
09.2004 - 01.2009
  • Integrated data from various sources to provide customized reports.
  • Acted as liaison with software and hardware companies to maintain functioning of computerized systems.
  • Maintained accurate source data within programs to generate accurate reports.
  • Processed daily and monthly computerized reports and unit schedules.
  • Prepared time schedules for float team and per diem personnel.
  • Monitored implementation and success of protocols and programs.
  • Maintained communication and good working relationship with facility administration.
  • Evaluated and recommended methods of improving operational performance.
  • Maintained confidentiality and security of health records and medical information.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Communicated with patients, ensuring that medical information was kept private.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.

Telecommunications Manager

FirstHealth Of The Carolinas Inc.
06.2000 - 09.2004
  • Boosted team performance and work quality by enhancing training.
  • Monitored service quality to support customer needs and promote loyalty.
  • Managed and integrated telecommunications services and systems across the region.
  • Evaluated RFP responses and set up favorable pricing.
  • Assessed facilities to determine capacity and needs for telecommunications systems.
  • Followed standards and procedures to maintain safe work environment.
  • Monitored and analyzed system performance, such as network traffic, security and capacity.
  • Worked with users to diagnose and resolve network and device problems and implemented established technical or procedural solutions.

Education

No Degree - Biology

Methodist University
Fayetteville, NC

No Degree - Paramedic

Richmond Community College
Hamlet, NC

Skills

    Budgeting proficiency

    Human Resource management

    Resource management expertise

    Independent judgement/decision making

    Promoter of positive behavior

    Accomplished leader

Affiliations

Richmond County Rescue Squad BOD & Lifetime member


Reidsville Chamber of Commerce, BOD & Ambassador

Awards

Anson County EMS Employee of the Year 1996


WorkForce Unlimited Founders Award, 2022


WorkForce Unlimited High Achiever Award, 2019, 2021, 2022

Timeline

Associate Vice President

WorkForce Unlimited, LLC
11.2021 - Current

Senior Staffing Manager

WorkForce Unlimited, LLC
10.2018 - 11.2021

Branch Manager

Partners Personnel
09.2017 - 06.2018

Site Manager

Personnel Outsource Solutions
10.2016 - 09.2017

Director, Patient Access

Sandhills Regional Medical Center
04.2015 - 08.2016

EMS Business Operations Regional Manager

FirstHealth Of The Carolinas Inc.
01.2009 - 02.2015

EMS Assistant Director

FirstHealth Of The Carolinas Inc.
09.2004 - 01.2009

Telecommunications Manager

FirstHealth Of The Carolinas Inc.
06.2000 - 09.2004

No Degree - Biology

Methodist University

No Degree - Paramedic

Richmond Community College

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Chad M Blakley