Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
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Chadrick Gray

Chadrick Gray

Arlington,VA

Summary

To utilize my customer service experience and alcohol certification training to work in a fun fast paced environment.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Lead Bartender/Cashier

Chimu Bistro Peruvian Restaurant
07.2018 - 03.2020

Customer Service Representative

XM Satellite Radio
09.2005 - 07.2010
  • Handled incoming and outgoing calls in a fast-paced environment, maintaining a calm and professional demeanor
  • Achieve and maintain a customer satisfaction rating of 98% by providing prompt and effective service
  • Utilize CRM software to document and track customer interactions, ensuring accurate records and follow-up
  • Collaborate with team members to develop solutions for complex customer problems and enhance service quality
  • Processed orders, returns, and exchanges, ensuring compliance with company policies

Education

Bachelor of Science - Accounting

STRAYER UNIVERSITY
Alexandria, VA
07.2025

Skills

  • Customer service excellence
  • Strong communication and interpersonal abilities
  • Knowledge of responsible alcohol service and safety standards
  • Proficient in handling cash and POS systems
  • Detail-oriented with a focus on cleanliness and organization
  • Quick learner with a keen interest in mixology
  • Ability to work efficiently under pressure

Personal Information

Title: Professional Bartender

Certification

  • Professional Bartending School Inc., 05/01/24
  • Techniques of Alcohol Management, 05/01/24

Timeline

Lead Bartender/Cashier

Chimu Bistro Peruvian Restaurant
07.2018 - 03.2020

Customer Service Representative

XM Satellite Radio
09.2005 - 07.2010

Bachelor of Science - Accounting

STRAYER UNIVERSITY

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Chadrick Gray