Summary
Overview
Work History
Education
Skills
Websites
Certification
Affiliations
Accomplishments
Timeline
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Chadrick L. Jenkins

Dallas,TX

Summary

Dynamic professional specializing in the intersection of technology and business strategy, with a focus on optimizing solutions and streamlining workflows. Proven track record of enhancing operational efficiency through innovative approaches and exceptional time management skills. Adept at communicating complex ideas effectively, fostering collaboration among cross functional teams, and driving project success in fast-paced environments. Committed to continuous professional development and advancing organizational goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Product Manager 2

Sam’s Club
Dallas, TX
02.2022 - Current
  • Improved operational efficiency of the Salesforce CRM system by over 40%.
  • Oversaw the strategy and rollout of initiatives designed to elevate customer experience and streamline processes.
  • Collaborated with cross-functional teams to define and execute the product roadmap.
  • Identified customer needs through user interviews, surveys, focus groups, and other feedback mechanisms.
  • Utilized Agile methodologies, backlog grooming, and Jira to manage sprints and feature development.
  • Utilized data analysis through platforms such as Tableau and Google Analytics, establishing critical performance metrics for product enhancement.
  • Directed training sessions on Salesforce best practices for over 100 team members, resulting in significant platform adoption growth and improved operational performance.

E-Commerce Area Manager

Walmart
Dallas, TX
07.2021 - 02.2022
  • Achieved a 40% increase in overall efficiency through data-driven insights derived from detailed business report assessments.
  • Set clear goals, managed staffing, and scheduled tasks to align with facility objectives.
  • Identified training opportunities to mentor associates and cultivate a culture of growth.

Marketing Project Manager

The Coca-Cola Company
Atlanta, GA
03.2020 - 07.2021
  • Spearheaded the 'Content Store' development team, providing user experience services that boosted user engagement by over 50%.
  • Implemented data-driven strategies using agile methodologies to ensure timely and cost-effective project delivery.
  • Consulted with clients to gather requirements, understand business objectives, and recommend tailored research solutions.
  • Reduced project delays by over 30% through effective creation and oversight of Jira boards.
  • Analyzed metrics with tools such as Google Analytics and Power BI to enhance project effectiveness.

MDS Operations Analyst

The Coca-Cola Company
Atlanta, GA
10.2018 - 03.2020
  • Executed comprehensive QA processes for existing digital assets, maintaining data reliability.
  • Ensured seamless synchronization of product records by aligning metadata and leveraging ISSCOM values between DMeX and PIM systems for PCE.
  • Directed enhancements and upkeep of DMeX reporting data.
  • Presented findings to management and executive leadership and fielded questions to help refine strategies.
  • Created detailed documentation outlining procedures for all operations-related activities.

Sales & Marketing Intern

Coca-Cola UNITED
Atlanta, GA
07.2018 - 11.2018
  • Collaborated with special events teams to organize and execute product promotional events.
  • Collaborated with Business Development Managers to expand the client base and increase sales for existing clients.
  • Worked alongside Sales Supervisors to generate product orders for the customer base and ensure in-stock conditions on all company products.
  • Developed and used specific methodologies for collecting and analyzing marketing data.

Account Manager

LifeSouth Community Blood Centers
Atlanta, GA
09.2016 - 02.2018
  • Achieved more than 60% growth in the Central Atlanta account in a single year.
  • Fostered strong relationships with key decision-makers at client companies.
  • Developed and directed acquisition of new leads.
  • Managed a 12-week recruitment plan to achieve monthly, quarterly, and annual goals.

Education

MBA - Concentration in Project Management & Data Analytics

Louisiana State University
01.2020

Master of Science - Entertainment Business

Full Sail University
01.2017

Bachelor of Science - Integrated Marketing Communications

Jackson State University
01.2014

Skills

  • Salesforce CRM
  • Microsoft Office
  • Product/Project Management
  • Gathering and writing requirements
  • Process Improvement
  • Data Analysis/Management
  • Problem Solving
  • Quality Assurance
  • Strategic planning
  • Communications

Certification

  • Certified Scrum Master
  • IBM’s Introduction to Artificial Intelligence (AI)
  • IBM’s Introduction to Generative AI
  • Certified Six Sigma Green Belt
  • Certified Lean Six Sigma Practitioner

Affiliations

  • Member of Kappa Alpha Psi Fraternity, Inc.
  • Member of Sollie B. Norwood Masonic Lodge, #699
  • Board member of Technology Association of Georgia (TAG)

Accomplishments

  • Dean's List Scholar
  • Thurgood Marshall Scholarship Recipient
  • Advanced Achievement Awardee

Timeline

Product Manager 2

Sam’s Club
02.2022 - Current

E-Commerce Area Manager

Walmart
07.2021 - 02.2022

Marketing Project Manager

The Coca-Cola Company
03.2020 - 07.2021

MDS Operations Analyst

The Coca-Cola Company
10.2018 - 03.2020

Sales & Marketing Intern

Coca-Cola UNITED
07.2018 - 11.2018

Account Manager

LifeSouth Community Blood Centers
09.2016 - 02.2018

MBA - Concentration in Project Management & Data Analytics

Louisiana State University

Master of Science - Entertainment Business

Full Sail University

Bachelor of Science - Integrated Marketing Communications

Jackson State University

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Chadrick L. Jenkins