Friendly Bartender with exceptional people and communication skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons. Always smiling and has a great sense of humor. Strong history of exceptional service in high end bars and dive bars alike. Very well rounded.
Hi, I’m
Chad Freed
Mesa,AZ
Summary
Overview
8
years of professional experience
Work History
Dislabel Los Angeles
Event Bartender
06.2022 - 04.2023
Job overview
- Maintained impeccably clean, attractive and well-stocked bar area.
- Closed out cash register and prepared cashier report at close of business.
- Checked ID cards and verified bar guests were of legal age.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
- Set up glassware, liquor, and other necessary supplies for special events.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Built relationships with vendors to manage orders and negotiate costs.
- Prepared for events by setting up bar, stocking supplies and arranging tables.
- Helped management plan and serve bar menu exceeding customer expectations.
Roxanneslounge
Bartender Shift Manager
03.2020 - 04.2023
Job overview
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers. worked with distributors to fill orders.
- worked with manager to help in scheduling
- Followed strict recipes and drink measurements to minimize product used.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
APB
Bartender
01.2018 - 04.2023
Job overview
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed strict recipes and drink measurements to minimize product used.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Served high customer volumes during special events, nights, and weekends.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Obtained cash bank and stocked service bar to prepare for operation.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Upheld strict regulations for safe alcohol service and food safety.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
Black Angus Steak House
Bartender
06.2016 - 01.2017
Job overview
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Followed strict recipes and drink measurements to minimize product used.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Upheld strict regulations for safe alcohol service and food safety.
- Kept bar presentable and well-stocked to meet customer needs.
Club Bombay
Assistant Bar Manager
09.2015 - 10.2016
Job overview
- Capitalized on opportunities to advance operations and mixology knowledge, enhancing customer service with refined and current expertise.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Consulted with managers to organize special events and promotions.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing a 15% improvement over prior onboarding process.
- Implemented quality control initiatives while creating house-made cocktails, juice and preparations to reduce downtime and increase revenue.
The Boathouse Tavern
Bar Back
12.2014 - 08.2016
Job overview
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Offered product samples, answered questions and helped customers find items.
- Set up advertising signs and displays on shelves, counters and tables.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Replaced empty kegs and soda syrups.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Assisted with bussing tables and cleaning up spills.
- Assisted wait staff with timely food delivery and guest requests.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Restocked ice, condiments, and snacks.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Education
Los Osos High SchoolRancho Cucamonga, CA
High School Diploma
05.2010
University Overview
Skills
- Complex Problem-Solving
- Bar Operations and Logistics
- Wine Recommendations
- Special Promotions
- Hospitality Management
- Critical Thinking
- New Cocktail Creation
- Ability to Lift 30 Pounds
- Servsafe Certified
- Quality Assurance
- Maintaining Clean Work Areas
- Promote Sales
- Hospitality and Guest Service
- Good Conversationalist
- Professional Relationships
- Social Perceptiveness
- Handling Difficult Customers
- Mixed Drinks Preparations
- Customer Needs Assessments
- Health Code Requirements
- Engaging Customers
- Active Learning
- Attentive Service
- Cocktail Service
- Closing Procedures
- Reading Comprehension
- Order Preparation
- Wine Knowledge
- Guest Satisfaction
- Customer Service
- Mixology Techniques
- Craft Beer Expertise
- Multitasking Abilities
- Suggestive Selling
- Industry Trends
- Teamwork and Professionalism
- Creative Mixology
content creation
content creation
I love working with brands and businesses and creating personalized content for them. Filming and editing is my passion! Currently building a business around this in hopes to be successful in both the hospitality industry and my passion and hobby.
references
references
-Michelle Burciaga (Manager at roxannes lounge) 323-420-3896
- Gabriel Carlon (Manager at APB) 213-669-0246
-Jessica freed (sister and owner of Dislabel los angeles) 323-723-1500
-Harrison spence (owner and opporator of Bombay Lounge)
Timeline
Event Bartender
Dislabel Los Angeles
06.2022 - 04.2023
Bartender Shift Manager
Roxanneslounge
03.2020 - 04.2023
Bartender
APB
01.2018 - 04.2023
Bartender
Black Angus Steak House
06.2016 - 01.2017
Assistant Bar Manager
Club Bombay
09.2015 - 10.2016
Bar Back
The Boathouse Tavern
12.2014 - 08.2016
Los Osos High School
High School Diploma
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