CHADWICH ELLIS
Bossier City,LA
Summary
Results-driven operations and robotics professional with 5+ years of supply chain technical experience. Demonstrated expertise in mechanical systems, robotics deployment, and cross-functional team leadership. Six Sigma certified professional with proven track record in MHE systems, project management, and process improvement. Bachelor's degree holder with comprehensive experience in automation and maintenance operations.
Experienced with technical diagnostics and system maintenance. Utilizes problem-solving skills to ensure optimal equipment functionality. Strong understanding of collaborative teamwork and efficiency improvements.
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 10 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. Professional technician with extensive hands-on experience in troubleshooting, maintenance, and repair of complex systems. Strong focus on team collaboration and achieving results. Reliable with adaptable skill set in diagnostics, electrical systems, and mechanical repairs. Known for effective problem-solving and delivering high-quality outcomes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Mechatronics & Robotics Technician
Amazon
05.2024 - Current
- Operated and maintained various technical equipment to ensure optimal performance and reliability.
- Diagnosed technical issues using specialized tools, reducing downtime and enhancing operational efficiency.
- Trained new technicians on standard operating procedures and safety protocols to promote safe work practices.
- Collaborated with cross-functional teams to improve workflow processes, increasing overall productivity.
- Conducted thorough inspections and tests on equipment, ensuring compliance with industry standards and regulations.
- Led troubleshooting initiatives for complex systems, providing timely solutions to minimize disruptions.
- Developed training materials for ongoing technician education, fostering a skilled workforce capable of handling diverse challenges.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
- Optimized operational workflows by integrating cutting-edge technology solutions.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Managed maintenance activities, supervised staff, and inspected equipment.
- Utilized troubleshooting skills to resolve technical issues swiftly, minimizing impact on operations.
- Monitored inventory levels of supplies and tools, coordinating restocks as necessary to maintain workflow.
- Documented maintenance activities and equipment conditions for compliance with internal reporting standards.
Reliability Maintenance & Engineering Planner
AMAZON.COM
11.2022 - 05.2024
- Drive proactive maintenance program achieving 85% planned work efficiency
- Analyze equipment downtime data and develop warranty processes to improve OEM uptime
- Facilitate and mentor maintenance technicians' professional development
- Perform quality audits and document job requirements
- Manage multiple internal and external projects while maintaining safety compliance
- Create comprehensive job packages for technician shift execution
- Collaborate with Maintenance Managers and Control Systems Technicians to optimize work processes
- Coordinated cross-functional teams to streamline project workflows and enhance communication efficiency.
- Developed and maintained engineering project schedules, ensuring alignment with operational goals.
- Developed and maintained engineering schedules to optimize resource allocation and project timelines.
- Collaborated with cross-functional teams to enhance process efficiency and streamline workflows.
- Analyzed data to forecast project needs, ensuring accurate material availability and minimizing delays.
- Implemented improvements in planning processes, resulting in increased operational effectiveness and reduced bottlenecks.
Mechatronics and Robotics Junior Technician
AMAZON.COM
01.2021 - 01.2022
- Conducted maintenance and troubleshooting of robotics and robotic work cells
- Performed preventative/predictive maintenance on conveyance equipment
- Maintained and troubleshot complex systems including motors, sensors, and PLCs
- Managed department inventory and spare parts tracking
- Mentored junior technicians and provided technical guidance
- Troubleshot hardware and software issues per daily, in person, remotely and via telephone.
- Provided friendly, helpful customer service to over 100 customers daily.
Interim Safety Coordinator
Amazon
01.2020 - 01.2021
- Developed and implemented site safety protocols and compliance measures
- Created training agendas and checklists for new coordinators
- Collaborated with Site Safety & Management on policy implementation
- Managed inventory control and maintenance tracking systems
- Led new hire training programs and conducted performance audits
- Developed and implemented safety training programs for employees, enhancing awareness and compliance.
- Conducted regular safety audits and inspections to identify hazards and ensure regulatory compliance.
- Collaborated with management to create emergency response plans tailored to operational needs.
Education
Bachelor of Science - Communications and Media W/ Advertising
University of Missouri
St Louis, MO01.2019
Associates of Business - Automotive Management & Administration
Lincoln Technology College
Indianapolis, IN12.2011
Skills
- MHE Systems & Operations
- EAM/APM Systems
- Root Cause Analysis
- Project Management
- Schematic Reading
- MS Office Suite
- PLC Troubleshooting
- Equipment Maintenance & Repair
- Attention to detail
- Works Well Under Pressure
- Troubleshooting
- Installation and repair
- Maintenance and repairs
- Quality control
- Mechanical Knowledge
- Preventive Maintenance
- Documentation and reporting
- Work Planning and Prioritization
- Customer interaction
- System troubleshooting
- Blueprint reading
- Preventative maintenance
- Regulatory compliance
- Diagnostic testing
- Critical thinking
- Six sigma methodologies
- Project estimation and bidding
- User training
Certification
- Six Sigma Certification
- Fearless Facilitator Certification
- Field Trainer Certification
CORE COMPETENCIES
- Project Organization & Management
- Cross-functional Team Leadership
- Technical Problem Solving
- Process Improvement
- Safety Compliance & Implementation
- Time Management & Task Prioritization
- Detail-Oriented Documentation
- Team Training & Development
Timeline
Senior Mechatronics & Robotics Technician
Amazon
05.2024 - Current
Reliability Maintenance & Engineering Planner
AMAZON.COM
11.2022 - 05.2024
Mechatronics and Robotics Junior Technician
AMAZON.COM
01.2021 - 01.2022
Interim Safety Coordinator
Amazon
01.2020 - 01.2021
Bachelor of Science - Communications and Media W/ Advertising
University of Missouri
Associates of Business - Automotive Management & Administration
Lincoln Technology College