Chadwick Baumbach
Pacifica,CA
Summary
Seasoned Director of Operations offering solid background building and leading successful teams handling large volume of customers. Knowledgeable about enforcing safety and cleanliness standards and optimal inventory management strategies. Calm and level-headed in various situations. History of successfully transforming food service operations through performance improvements and cost reductions to maximize service and profits. Forward-thinking leader with analytical and critical thinking skills to solve all types of routine and complex business problems. Over 20+ years dedicated to food service.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Managing Partner
Hawthorn Lounge - Union Square, SF
07.2014 - Current
- Developed and implemented strategies to identify new business opportunities.
- Created and managed budgets for the firm's operations.
- Coordinated with internal departments to ensure efficient workflow.
- Negotiated contracts with suppliers, vendors, and clients.
- Analyzed financial data to identify areas of improvement.
- Actively participated in strategic planning meetings.
- Managed daily operations including staff management and client relations.
- Ensured compliance with legal regulations and corporate policies.
- Identified potential risks associated with projects or investments.
- Established best practices for customer service initiatives.
- Performed quality control checks on deliverables before they were sent out.
- Drafted proposals outlining project objectives, timelines, costs.
- Reviewed monthly financial statements and generated reports accordingly.
- Reviewed daily and overall financials to ensure profitability.
- Maintained customer relations and coordinated promotions to increase and create new revenue.
- Made high-quality investing decisions to advance business and increase profits.
- Drove development of brand identity, tone and guidelines to maximize marketing initiatives.
Live Event Producer
Self-Remedy presents
10.1996 - 12.2013
- Worked with event managers to develop and execute live events from concept to completion.
- Researched, identified, and secured suitable venues for events.
- Negotiated contracts with vendors to ensure cost-effectiveness of each event.
- Coordinated with technical staff on audio and visual requirements for all events.
- Developed detailed timelines and budgets for individual projects.
- Ensured compliance with applicable laws and regulations related to special events production.
- Created marketing materials such as brochures, flyers, and posters to promote events.
- Supervised setup crew during load-in and tear down processes at various venues.
- Collaborated with graphic designers on creative concepts for promotional campaigns.
- Developed strategies to maximize revenue opportunities associated with live events.
- Maintained accurate records of expenses related to event production costs.
- Coordinated and allocated equipment, supplies and staff for events.
- Designed contracts, collected fees and booked venues for events.
- Recruited sponsors for events and planned scope of involvement, financial tie-ins and promotional aspects for mutual benefit.
- Followed local regulations for events and obtained necessary permits.
Bar Management
Kimpton Restaurants
Burlingame, CA
05.1994 - 10.2009
- Communicated customer orders to bar staff and kitchen personnel, ensuring accuracy.
- Maintained accurate records of liquor inventory and sales figures.
- Ensured compliance with all applicable laws and regulations regarding the sale of alcoholic beverages.
- Developed effective strategies for increasing customer satisfaction and loyalty.
- Coordinated events such as happy hours, special promotions, and private parties.
- Hired, trained, scheduled, evaluated, and supervised bar staff members.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Provided leadership to ensure that all employees followed food safety guidelines including proper storage techniques and sanitation practices.
- Monitored cash flow at the register throughout the shift to ensure accuracy of financial transactions.
- Implemented cost-saving measures without sacrificing quality or service levels.
- Assisted with menu development by suggesting new drinks or cocktail recipes.
- Managed opening and closing duties which included counting money in registers and setting up workstations.
- Enforced safety rules within the bar environment to protect customers from harm.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Trained new bartenders on drink preparation and upselling techniques.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
Education
Some College (No Degree) - Business Administration and Management
Skyline College
San Bruno, CASkills
- Hospitality Management
- Cost Control
- Menu development
- Operational Efficiency
- Hygiene standards
- Staff Leadership
- Quality Assurance
- Vendor Negotiations
- Staff Supervision
- Food presentation
- Budget Development
- Sanitation Standards
Affiliations
- Cooking & Culinary Arts
- Running & Hiking
- Kombucha Maker
- Entrepreneur
Certification
- ABC RBS Certification
- Bar Smarts Spirits & Mixology Certification
References
References available upon request.
Timeline
Managing Partner
Hawthorn Lounge - Union Square, SF
07.2014 - Current
Live Event Producer
Self-Remedy presents
10.1996 - 12.2013
Bar Management
Kimpton Restaurants
05.1994 - 10.2009
Some College (No Degree) - Business Administration and Management
Skyline College
Similar Profiles
Tina ChimTina Chim
Member Service Specialist at SF Fire Credit UnionMember Service Specialist at SF Fire Credit Union
Kirsten KristensenKirsten Kristensen
Video Editor, Outreach Coordinator at SF Fire Credit UnionVideo Editor, Outreach Coordinator at SF Fire Credit Union
Katherine HernandezKatherine Hernandez
Service Center Representative at SF Federal Credit UnionService Center Representative at SF Federal Credit Union
Tom McDonaldTom McDonald
Investigator at City and County of San FranciscoInvestigator at City and County of San Francisco
Elisabeth DavisElisabeth Davis
Senior Escrow Officer at Fidelity National Title CompanySenior Escrow Officer at Fidelity National Title Company