Chadwick Gaither
Jacksonville,FL
Summary
Proven track record at Suddath Relocation Systems Inc, excelling in transportation knowledge and critical thinking. Consistently enhance dispatch efficiency and ensure customer satisfaction. Expertise in strategy development and budget management, making significant contributions to safety culture and operational improvements. Strong ability to lead and innovate in challenging environments. Skilled at efficiently operating departments to meet goals as a forward-thinking team leader. Successful background in matching employees with roles for maximum performance showcases proactive and hardworking nature. Constantly focused on continuous operational improvement. Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
Overview
10
10
years of professional experience
Work History
Operations Manager
Suddath Relocation Systems Inc
06.2024 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Dispatch Manager
Suddath Relocation Systems Inc
11.2022 - 06.2024
- Promoted safety culture among drivers by reinforcing compliance with regulations and conducting regular safety meetings.
- Enhanced customer satisfaction by addressing issues promptly and providing accurate delivery updates.
- Improved dispatch efficiency by implementing new scheduling and routing strategies.
- Developed contingency plans for unexpected events, minimizing disruptions to daily operations.
- Coordinated with maintenance teams to establish preventive maintenance schedules for fleet vehicles.
Moving Truck Driver
Suddath Relocation Systems Inc
01.2022 - 11.2022
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Enhanced team productivity by coordinating with coworkers to load and unload moving trucks efficiently.
- Provided exceptional service to customers through clear communication and careful handling of their items during the moving process.
- Operated light trucks to deliver loads as far as 500 miles from home location.
Contractor
Suddath Relocation Systems Inc
04.2018 - 08.2021
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Managed 2-3 projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
- Established long-term relationships with clients, resulting in increased repeat business.
- Consulted with customers to assess needs and propose optimal solutions.
Moving Helper
Suddath Relocation Systems Inc
08.2014 - 04.2018
- Improved customer satisfaction by efficiently packing and moving belongings with care and precision.
- Enhanced team productivity by effectively coordinating tasks and communicating with coworkers to complete moves in a timely manner.
- Demonstrated adaptability by quickly adjusting plans as needed based on changing circumstances or unforeseen challenges during moves.
- Reduced property damage claims by consistently using proper lifting techniques and handling fragile items carefully.
- Conducted thorough inventory audits before and after moves to guarantee accurate tracking of client belongings.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 20,000 lbs.
Education
Diploma - General Studies
Forestview High School
Gastonia06.2011
Skills
- Budgeting and financial management
- Team Leadership
- Operations Management
- Operational Efficiency
- Staff Training
Timeline
Operations Manager
Suddath Relocation Systems Inc
06.2024 - Current
Dispatch Manager
Suddath Relocation Systems Inc
11.2022 - 06.2024
Moving Truck Driver
Suddath Relocation Systems Inc
01.2022 - 11.2022
Contractor
Suddath Relocation Systems Inc
04.2018 - 08.2021
Moving Helper
Suddath Relocation Systems Inc
08.2014 - 04.2018
Diploma - General Studies
Forestview High School
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