Chadwick Jones
Bremerton,WA
Summary
I have worked for Pacific Premier Bank for 8 years. I have been a Utility Branch Supervisor for two years. I am looking to take on a challenge of new career in finance. As a Utility Branch Supervisor I worked in all aspects of the retail banking operations at dozens of different locations throughout Southern California, Central California and Nevada.
Background includes money management, security oversight, and account development. Proficien in relationship-building and complex problem-solving.
Overview
26
26
years of professional experience
2003
2003
years of post-secondary education
Work History
Utility Branch Supervisor
Pacific Premier Bank
02.2011 - Current
- Worked as Customer Service Representative February 2011 to 2015.
- Promoted to Branch Supervisor in 2015.
- Promoted to Utility Branch Supervisor 2017.
Customer Service Representative
Canyon National Bank
01.2008 - 01.2011
- Worked as a Customer service representative. 2008 to 2010.
- Worked as a loan operations specialist. 2010 to 2011.
- Canyon National Bank was purchased by Pacific Premier Bank in February of 2011.
Shift Supervisor
Starbucks Coffee Company
08.2000 - 04.2009
- Worked as shift supervisor at several stores
- Ran busy morning shifts.
- Ordered products
- Trained new employees.
Junior High Youth Pastor (Volunteer)
Church 212
- Palm Desert, California
Education
Associate of Arts - Biblical Studies
Christ for the Nations Institute
Dallas, TxSkills
- Highly responsible and reliable
- Works well under pressure
- Able to prioritize tasks and accomplish the most important ones first
- Capable of adapting quickly to urgent and unexpected issues as they may arise
- Experienced in auditing bank branches for compliance with bank policy
- Knowledgable in corporate structure in relation to finance
- Has received only positive feedback in regards to interpersonal interaction with colleagues
Accomplishments
- Successfully transitioned two different bank branches with terminated managers to new managers with minimal turnover and no interruption of service to clients.
- Assisted in the consolidation of two bank branches to one location with no staff turnover.
- Has trained multiple long term employees to be Customer Service Representatives and Financial Service Representatives.
- Provided training and guidance for multiple newly hired branch managers.
- Assisted with the revision of forms to be used by bank branches.
References
- Daniel Harrison, Worship Pastor, Church 212, (760) 702-0604
- Lorraine Cochran, Premier Service Manager, Pacific Premier Bank (Retired), (760) 413-5532
- Frank Anderson, Chief Financial Officer, Church 212, (760) 403-2506
Timeline
Utility Branch Supervisor
Pacific Premier Bank
02.2011 - Current
Customer Service Representative
Canyon National Bank
01.2008 - 01.2011
Shift Supervisor
Starbucks Coffee Company
08.2000 - 04.2009
Junior High Youth Pastor (Volunteer)
Church 212
Associate of Arts - Biblical Studies
Christ for the Nations Institute