Well-qualified sales associate with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
25
25
years of professional experience
Work History
Real Estate Agent
Breco Realty
03.2018 - Current
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Negotiated, facilitated, and managed real estate transactions.
Communicated with clients to understand property needs and preferences.
Maintained connections with clients to encourage repeat business and referrals.
Developed and maintained relationships with clients through networking, postcards, and cold calling.
Presented purchase offers to sellers for consideration.
Conducted comprehensive market analysis to identify opportunities for investors.
Property Manager
Woda Cooper Companies
01.2017 - 04.2018
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Completed final move-out walk-throughs with tenants to identify required repairs.
Followed up on delinquent tenants and coordinated collection procedures.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
Sales And Leasing Consultant
RAM Properties
03.2014 - 11.2016
Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic, and sales
Planned and executed events and marketing programs, producing five times target number of qualified leads
Reviewed files, records and other documents to obtain information and respond to requests
Increased credibility and client awareness by developing technical/non-technical marketing collateral and presentations, public relations campaigns, articles and newsletters
Secured an average of at least ten rental agreements each month
Completed final move-out walk-throughs for tenants
Introduced and monitored effective lease renewal programs.
Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
Leasing Manager
Perennial Properties
02.2013 - 10.2016
Managed daily and weekly marketing and leasing plans.
Trained leasing professionals on regulatory requirements, company policies, and office procedures.
Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
Collected, completed, and processed lease applications.
Explained terms of lease and amounts to be paid to tenants.
Worked with property managers to maintain market readiness and facilitate smooth transitions.
Created, coordinated and engaged in marketing campaigns.
Communicated effectively with owners, residents, and on-site associates.
Administrator
Blasingame, Burch; Garrard And Ashley
03.1999 - 01.2013
Maintained personnel records and updated internal databases to support document management.
Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
Collected, validated, and distributed information to employees.
Computerized office activities, maintained customer communications, and tracked records through delivery.
Troubleshot employee concerns and recommended corrective actions to resolve issues.
Coordinated with human resources department to handle payroll and personnel databases.
Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
Evaluated customer needs and feedback to drive product and service improvements.
Educated staff on organizational mission and goals to help employees achieve success.
Developed effective improvement plans in alignment with goals and specifications.
Education
Some College (No Degree) - Political Science And Business
University of Georgia
Athens, GA
High School Diploma -
Athens Academy Athens Georgia
Athens GA
08.1988
Skills
Responsible Property Management team member committed to ensuring a safe and
Comfortable environment for residents as well as advocating for the needs of the property
Owner
Exceptional oral and written
Communication skills
Customer service-focused
Adaptable
Team Player
Interpersonal Skills
Communication Skills
Customer Satisfaction
Timeline
Real Estate Agent
Breco Realty
03.2018 - Current
Property Manager
Woda Cooper Companies
01.2017 - 04.2018
Sales And Leasing Consultant
RAM Properties
03.2014 - 11.2016
Leasing Manager
Perennial Properties
02.2013 - 10.2016
Administrator
Blasingame, Burch; Garrard And Ashley
03.1999 - 01.2013
Some College (No Degree) - Political Science And Business
University of Georgia
High School Diploma -
Athens Academy Athens Georgia
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