Chadwick Nelson
Fortson,GA
Summary
Dynamic Sr Manager at NCR Voyix with expertise in contract negotiation and strategic sourcing. Proven track record in supplier evaluation and budgeting, driving cost-saving initiatives. Skilled in fostering relationships and managing risks, resulting in enhanced procurement efficiency and improved supplier performance. Committed to delivering sustainable solutions in supply chain operations.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Sr Manager - Indirect Procurement
NCR Voyix
10.2022 - Current
- Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.
- Negotiated contracts with suppliers to obtain favorable terms and pricing.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Collaborated with finance departments on budgeting and forecasting activities, ensuring accurate representation of procurement expenses and cost-saving opportunities.
- Oversaw contract administration activities, including drafting agreements, negotiating terms, managing renewals, and addressing disputes or discrepancies as needed.
- Conducted thorough supplier evaluations, selecting vendors based on quality, price, reliability, and commitment to sustainability initiatives.
Supply Chain Manager
NCR Corp
10.2014 - 10.2022
- Implemented efficient warehouse layout designs, optimizing space utilization and improving picking efficiency.
- Coordinated demand planning efforts across multiple business units for accurate production scheduling and resource allocation.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for outsourcing to tiered suppliers.
Quality Engineer
NCR Corp
10.2011 - 10.2014
- Developed inspection plans based on design specifications, ensuring all critical dimensions and performance criteria were verified throughout the manufacturing process.
- Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions.
- Performed quality inspections and drafted reports to detail non-conforming material issues.
- Contributed to root cause analysis to determine core reason for failures and errors.
- Managed relationships with key suppliers, fostering long-term partnerships that benefited both parties involved.
- Coordinated with Material Review Board to deliver technical justification for specification non-conformance occurrences.
Manufacturing Technician
NCR Corp
07.2010 - 10.2011
- Maintained a safe work environment by enforcing safety protocols and conducting routine inspections.
- Troubleshot equipment issues, minimizing downtime and keeping production on track to meet deadlines.
- Made sure that products were produced on time and are of good quality.
- Increased overall productivity by training new technicians and providing ongoing support to team members.
Sales Manager
Dicks Sporing Goods
10.2009 - 09.2010
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Boosted sales performance by implementing effective visual merchandising and store layouts.
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
Manufacturing Technician
Cessna Aircraft Company
02.2008 - 10.2009
- Recommended and initiated improvements to production processes to increase manufacturing efficiency.
- Assigned work to department personnel to attain department objectives.
- Controlled procedures to drive production of conforming fabricated assembly components and compliance with quality standards.
- Provided training, support, direction and mentorship to continually develop employee work habits, job skills and safety practices.
Sales Manager
Circuit City Stores
07.2006 - 02.2008
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Customer Service Representative
Total System Services
08.2004 - 07.2006
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for banking products, services, and company information.
Education
Bachelor of Science - Information Technology
Columbus State University
Columbus, GA05-2017
Skills
- Contract negotiation
- Supplier evaluation
- Budgeting and forecasting
- Inventory management
- Supply chain risk management
- Strategic sourcing
- Project management
- Data analytics
- Data-driven decision making
- Warehousing functions
Certification
- Six Sigma Green Belt Certification (CSSGB) - American Society for Quality (ASQ).
- ISO 9001, 2015 Quality Management System Lead Auditor Course – Exemplar Global or PECB certified providers.
Languages
English
Native or Bilingual
Timeline
Sr Manager - Indirect Procurement
NCR Voyix
10.2022 - Current
Supply Chain Manager
NCR Corp
10.2014 - 10.2022
Quality Engineer
NCR Corp
10.2011 - 10.2014
Manufacturing Technician
NCR Corp
07.2010 - 10.2011
Sales Manager
Dicks Sporing Goods
10.2009 - 09.2010
Manufacturing Technician
Cessna Aircraft Company
02.2008 - 10.2009
Sales Manager
Circuit City Stores
07.2006 - 02.2008
Customer Service Representative
Total System Services
08.2004 - 07.2006
Bachelor of Science - Information Technology
Columbus State University
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