Summary
Overview
Work History
Education
Skills
Timeline
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Chadwick Rodgers

Memphis,TN

Summary

Proven to enhance customer satisfaction and streamline operations, I leveraged my expertise in food safety and exceptional problem-solving abilities at Garibaldi's Pizza. My collaborative efforts led to seamless event executions, showcasing my reliability and ability to drive results through meticulous attention to detail and team management skills.

Overview

11
11
years of professional experience

Work History

Catering Assistant

Garibaldi's Pizza
09.2023 - Current
  • Provided friendly, courteous service to create memorable moments for guests.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Collaborated with team members to execute seamless catering events for clients.
  • Coordinated closely with other staff members during events for smooth service delivery.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Maintained strict adherence to food safety guidelines, preventing any potential health risks or violations.
  • Maintained flexible work schedule to meet event needs.
  • Offered excellent customer service, addressing client concerns promptly and professionally.
  • Maintained professional demeanor under pressure during high-stress situations, contributing to overall success of catered events.
  • Delivered catered food and supplies to facility for on-time set-up.
  • Assisted in resolving any unforeseen issues that arose during events, mitigating negative impacts on client experience.
  • Assisted in the preparation and presentation of food, ensuring high-quality standards were maintained.
  • Oversaw catering orders to verify accuracy and completeness.
  • Followed food safety practices and sanitation guidelines.
  • Loaded dishes, glasses and tableware into dishwashing machines.
  • Pushed, pulled and transported large loads and objects.
  • Stocked and rotated food items according to expiration dates.

Brand Ambassador

Renewal By Anderson
11.2020 - 01.2023
  • Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
  • Generated leads for future business opportunities by collecting customer contact information during promotional events.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Identified key high-traffic, consumer-centric locations and built rapport with prospective customers and vendors.
  • Communicated product information with confidence and educated consumers about company.
  • Engaged, educated, and befriended customers to deliver amazing shopping experience.
  • Educated consumers about product benefits, leading to increased interest and sales conversions.
  • Drove customer engagement by creating interactive activities that showcased the unique features of promoted products.
  • Achieved targeted marketing goals by collaborating closely with team members to develop effective strategies for each campaign.
  • Provided valuable feedback to clients regarding consumer reactions, preferences, and suggestions for improvements based on firsthand experience promoting their products.
  • Designed, filled, and arranged eye-catching product floorsets to increase sales.
  • Delivered memorable experiences at trade shows through expert knowledge of products, engaging booth design, and compelling interactions with attendees.
  • Exceeded client expectations through timely event set-up, professional demeanor, and proactive problem-solving skills.
  • Assisted customers with product selection based on individual needs and preferences.
  • Provided exceptional customer service to drive satisfaction.
  • Communicated product value, quality, and style to educate and entice potential customers.
  • Worked with team to achieve sales goals for products.
  • Maintained clean, organized and professional work environment.
  • Educated customers on product features and answered questions regarding product use.
  • Greeted customers warmly and pleasantly answered inquiries.
  • Established and maintained positive relationships with customers.
  • Maintained knowledge of current promotions and product features.
  • Increased sales by effectively communicating product benefits.
  • Set up and broke down promotional booths and tents and talked to potential customers for successful promotional events.
  • Demonstrated products to customers to illustrate features, advantages and benefits.
  • Engaged customers to communicate key product features.
  • Collaborated with marketing team to create and implement promotional campaigns.

Trivia Host

DJ Funn Entertainment
01.2017 - 09.2020
  • Customized questions sets for themed events or corporate gatherings, providing unique experiences for attendees.
  • Increased overall satisfaction ratings from both players and venues by managing time effectively during events, keeping the pace lively without rushing participants.
  • Collaborated with venue managers to develop successful trivia nights that increased foot traffic and revenue.
  • Sustained positive relationships with regular attendees through attentive hosting skills and genuine enthusiasm for their involvement.
  • Resolved disputes between teams diplomatically, maintaining a fair and enjoyable atmosphere during competitions.
  • Trained new trivia hosts in effective presentation techniques, resulting in consistently high-quality events across multiple locations.
  • Promoted upcoming trivia events through social media channels, leading to increased awareness and participation rates.
  • Attracted new players to regular trivia nights by networking within the local community and building relationships with potential participants.
  • Boosted repeat attendance by creating diverse and challenging question sets tailored to the interests of the crowd.
  • Adapted hosting style based on audience feedback, continuously refining performance for optimal entertainment value at future events.
  • Managed scoring and ranking systems efficiently, ensuring accurate results and timely announcements of winners.
  • Streamlined event logistics by coordinating with venue staff on setup requirements and equipment needs, supporting smooth transitions throughout each evening's program.
  • Assisted venues in marketing their weekly trivia nights through targeted promotional material distribution, increasing event visibility and attendance rates.
  • Encouraged teamwork among participants by fostering a friendly, supportive atmosphere that recognized team achievements and promoted social interaction.
  • Maximized player enjoyment with a lively and approachable hosting style, fostering a welcoming environment for all participants.
  • Elevated the trivia brand's reputation for professionalism through consistent adherence to established guidelines and policies during event hosting and preparation.
  • Maintained updated knowledge on various topics to create well-rounded question sets that catered to different audience demographics.
  • Stayed alert, active, and ready to respond to any request at any time using variety of available resources.

Bartender

RP Billiards
06.2016 - 12.2016
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Recruited and trained new bartenders and barbacks to help maintain talented team.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.

Music Publishing Coordinator

Mason Rodgers Music
02.2013 - 05.2016
  • Expanded company''s catalog by actively scouting and signing new talent, resulting in increased revenue streams.
  • Maintained detailed metadata records for all published works to facilitate accurate tracking of royalties and usage rights.
  • Conducted thorough research on industry trends, keeping abreast of market dynamics and competitor activities to inform strategic decisionmaking.
  • Streamlined music licensing processes by implementing efficient organizational systems and database management.
  • Built and maintained a comprehensive database of industry contacts, streamlining networking efforts for future collaborations.
  • Managed relationships with clients and partners to ensure ongoing satisfaction, leading to long-term collaborations and repeat business.
  • Assisted in the development of marketing campaigns for artists'' releases, driving higher visibility and sales performance.
  • Organized showcases for signed artists at key industry events, increasing exposure and networking opportunities.
  • Facilitated smooth communication between artists and publishers throughout the negotiation process to maintain positive working relationships.
  • Coordinated with artists and recording studios to ensure timely delivery of mastered tracks for licensing purposes.
  • Collaborated with legal counsel to draft clear contracts for licensors, minimizing potential disputes or misunderstandings.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Education

No Degree - Theatre

Emerson College
Boston, MA

No Degree - Theatre

University of Memphis
Memphis, TN

High School Diploma -

Lausanne Collegiate School
Memphis, TN
05.1997

Skills

    Reliability and punctuality

    Team Management

    Food Safety

    Food presentation

    Meal delivery

    Safe Food Handling

    Quality Assurance

    Table preparation

    Table Setting Proficiency

    Order Expediting

    Health Code Compliance

    Customer Service

    Problem-Solving

    Safe handling

    Relationship Building

    Customer Engagement

    Attention to Detail

    Flexible and Adaptable

    Creative Thinking

    Team Collaboration

    Team contribution

    Workplace Safety

    Decision-Making

    Work Coordination

    Dishwasher Operation

    Food Storage

    Manual Dexterity

Timeline

Catering Assistant

Garibaldi's Pizza
09.2023 - Current

Brand Ambassador

Renewal By Anderson
11.2020 - 01.2023

Trivia Host

DJ Funn Entertainment
01.2017 - 09.2020

Bartender

RP Billiards
06.2016 - 12.2016

Music Publishing Coordinator

Mason Rodgers Music
02.2013 - 05.2016

No Degree - Theatre

Emerson College

No Degree - Theatre

University of Memphis

High School Diploma -

Lausanne Collegiate School

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Chadwick Rodgers