Chai Thao

• Spearheaded process automation initiatives that led to decreased manual labor requirements and increased operational efficiency across the production floor.
• Increased production efficiency by implementing new scheduling strategies and workflow processes.
• Contributed significantly to continuous improvement programs by identifying inefficiencies in existing systems and recommending actionable solutions.
• Conducted root cause analyses for any deviations from standard operating procedures, taking corrective action as necessary to prevent future incidents.
• Managed day-to-day operations for optimal productivity, ensuring a high-quality output and timely delivery of products.
• Assisted in the development of strategic plans for future growth, ensuring that production capacity was scalable to meet anticipated demand increases.
• Collaborated with cross-functional teams to identify areas for improvement in product design and manufacturing processes.

Oversee daily operations to ensure production and quality targets are met while learning to create and support sustainment of a Lean/Continuous Improvement culture.

• Led Capacity Resource Planning
• Proactively develop unconstrained production execution plans
• Create a culture of engagement, teamwork, and sense of urgency. Continuously develop employees through cross-training initiatives and challenging them with high expectations.
• Improve on-time delivery by identifying inefficiencies, reducing obstacles and variables, and streamlining processes to improve lead-times and reduce scraps.

Provide support for engineers and production, manage lean projects and work closely with the NPI team to ensure new products are ready for production.

• Build, program and maintain electrical test fixtures
• Facilitate and manage root cause analysis for scrap events through utilizing the Non Conformance Report process
• Prepared production documents such as standard operating procedures, manufacturing batch records and productivity reports.
• Utilized project charters, VSM, pareto analysis, A3/A4 problem solving methods, MS Project to manage continuous improvement projects
• Created an Excel-based database to catalog the structures of fixtures designed in house and their components; reduced repair time from days to hours.

Troubleshoot and assess RMA for wireless heart monitors

• Objective: Troubleshoot 20 monitors a day, actual achievement: 40 monitors repaired a day