Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Chaia Byrdsong

Management
Jacksonville,FL
Chaia Byrdsong

Summary

Precise Quality Assurance Manager proficient in all QA operations, policies and procedures. Experience hiring and developing individual team members. Committed to thoroughly assessing product quality and manufacturing processes to achieve excellent results and customer satisfaction. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

28
years of professional experience

Work History

David Kloster

Office Manager/ Onsite Quality Control
08.2017 - Current

Job overview

  • Developed and deployed production control plans and created work instructions and procedures.
  • Used Software to produce reports regarding daily production quality, nonconformance of products or processes and quality trends.
  • Calibrated instruments and scales in production area and quality lab.
  • Developed and analyzed quality control processes and deliverables to determine present standards and establish recommended action plans.

Payless Shoes

Assistant Store Manager
05.2010 - 11.2016

Job overview

  • Trained new employees on proper protocols and customer service standards.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.

Craig Kurtz

Addiction Counselor
03.2007 - 12.2012

Job overview

  • Led individual and group counseling sessions to meet variety of therapeutic needs for recovering individuals.
  • Offered professional, respectful therapy to addicted individuals in Type treatment facility.
  • Developed patient care plans and documented progress toward goals.
  • Developed professional relationships with referring agencies to improve communication related to intakes and to increase business for facility.

Digital Satellite Systems

Data Entry/ Sales
02.2002 - 06.2005

Job overview

  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Organized spaces, materials and catering support for internal and client-focused meetings.
  • Developed internal requirements and standards to minimize regulatory risks and liability across programs.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

Kmartcorp

Human Resources Manager
12.1998 - 10.2001

Job overview

  • Identified and implemented appropriate strategies to increase employee satisfaction and retention.
  • Maintained human resources regulatory compliance with local, state and federal laws.
  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
  • Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.

Crazy Elliots Aetna Office Furniture

Warehouse Manager
01.1994 - 06.1998

Job overview

  • Secured discounts from third-party logistics service providers to deliver substantial cost savings.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.

Education

FCCJ
Jacksonville, FL

from Cosmology

University Overview

Victoria College
Victoria, TX

Nursing from Nursing Practice
01.1994

University Overview

Skills

  • Quality Processes
  • Quality Control
  • Budget Preparation
  • Regulatory Knowledge
  • Problem-Solving Ability
  • Maintaining Clean Work Areas
  • Coaching and Mentoring
  • Performance Evaluations
  • Team Oversight
  • Operational Improvements
  • Compliance Understanding
  • Inventory Audits
  • Tracking Coordination
  • Continuous Quality Improvement (CQI)
  • Project Requirements
  • Change Management Process
  • Customer Inquiries
  • Team Training
  • Creative Solutions
  • Excellent Researching Skills
  • Team Routing
  • Issue Resolution
  • Loss Prevention Strategies
  • Recruiting and Hiring
  • Client Rapport-Building
  • Cash Register Operations
  • Inspection Processes
  • Store Opening
  • Reliability Testing
  • Supplier Audits
  • Data Collection Processes
  • Duty Assignments
  • Client Support
  • Conflict Resolution Tactics
  • Confidential Records Management
  • Pallet Jacks
  • Project Permitting
  • Goal Attainment
  • Employee Performance Reviews

Timeline

Office Manager/ Onsite Quality Control
David Kloster
08.2017 - Current
Assistant Store Manager
Payless Shoes
05.2010 - 11.2016
Addiction Counselor
Craig Kurtz
03.2007 - 12.2012
Data Entry/ Sales
Digital Satellite Systems
02.2002 - 06.2005
Human Resources Manager
Kmartcorp
12.1998 - 10.2001
Warehouse Manager
Crazy Elliots Aetna Office Furniture
01.1994 - 06.1998
FCCJ
from Cosmology
Victoria College
Nursing from Nursing Practice
Chaia ByrdsongManagement