Summary
Overview
Work History
Education
Skills
Timeline
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Chaidan McKenna

Albuquerque,NM

Summary

Extensive experience leading and managing diverse teams in fast-paced and dynamic business environments. Proven track record of consistently exceeding organizational goals and delivering exceptional performance results. Possessing a strategic mindset and a strong business acumen, adept at formulating and executing effective strategies to optimize operations, drive revenue growth, and enhance overall business performance. With excellent leadership and communication skills, excelling in fostering a collaborative and productive work culture while building strong relationships with clients and the team all levels.

Overview

6
6
years of professional experience

Work History

General Manager

Chuze Fitness
10.2019 - Current
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Trained new employees on proper protocols and customer service standards.
  • Improved all club KPI's and built strong teams of motivated individuals
  • Managed 30+ employees, including other departments.

Grocery Store Clerk

Smiths Food And Drug
11.2017 - 08.2019
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Processed customer orders through POS system, ensuring accurate identification and input of codes for extensive produce items.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.

Education

No Degree - Exercise Science

University of New Mexico
Albuquerque, NM

Skills

  • Budgeting and Cost Control Strategies
  • Interpersonal Skills
  • Staff Training
  • Process Redesign
  • Team Leadership
  • Cross-Cultural Communications
  • Staff Retention Programs
  • Team Oversight
  • Market Growth
  • Profit and Loss

Timeline

General Manager

Chuze Fitness
10.2019 - Current

Grocery Store Clerk

Smiths Food And Drug
11.2017 - 08.2019

No Degree - Exercise Science

University of New Mexico

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Chaidan McKenna