Chaimildred Perez
New York,New York
Summary
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
22
22
years of professional experience
Work History
Bus Operator
MTA - MaBSTOA
New York
08.2020 - Current
- Operate a Bus carrying passengers in accord to the rules and regulations of the MTA, NYS laws and traffic regulations and ensure passenger’s safety
- Maintain communication with supervisors such as dispatchers, union superiors and so on
- Ensure proper fare payments, collect fares and transfers
- Protect assigned vehicles, draft reports concerning revenues, accidents, faulty equipment, unusual occurrences, and other related work
- Perform some physical activities and in environmental conditions
- Work special conditions such as various shifts including nights, weekends, and holidays.
Payroll/Bookkeeper
Volunteer of America –Greater New York
New York
05.2019 - 08.2020
- Assist the Senior Payroll Manager and Director of Finance in the day-to-day operational activities of the payroll department
- Process the biweekly payroll with high accuracy as well as payroll requests
- Prepare the distribution of employee payroll checks for all sectors
- Process garnishments, Marshall’s request, subpoena’s, unemployment claims and employment verifications in a timely manner
- Verify deduction biweekly reports and reconcile Third Party Sick Pay information on a quarterly basis
- Provide support for quarterly 941 reconciliation reports
- Maintain full compliance with the laws and update outside agencies on a requested basis.
Payroll Clerk
MVP Transportation (Access A Ride)
New York
05.2017 - 08.2020
- Enter all payroll information daily in appropriate software, making note of potential pay discrepancies and ensuring the accuracy of employee time data
- Maintain accurate payroll template to ensure all hours are paid and accounted for
- Distribute paychecks on a weekly basis
- Prepare daily and weekly reports for the Account Manager, Payroll Coordinator and General Manager comparing revenue hours and payroll hours to county specified hours
- Address employee concerns regarding hours worked, pay rates, taxes, garnishments, and paycheck discrepancies
- Ensure accuracy of payroll accounting in general ledger and monthly financial statements
- Updates and maintain payroll-related employee file information
- Provide timely updates to employees through memoranda and other means
- Other duties as assigned: Senior Dispatcher
Administrative Assistant
Memorial Sloan Kettering Hospital
New York
10.2015 - 04.2019
- Provide administrative office support in a biomedical research laboratory environment including typing manuscripts and correspondence
- Assist in the preparation of grants and scientific manuscripts; fill out compliance-related paperwork; purchase scientific and office supplies
- Track lab equipment purchases and maintenance, coordinate travel arrangements
- Fill out and track reimbursement requests and other administrative paperwork; extensive scheduling and coordination including seminars, meetings, and symposia
- Answer telephone and email inquiries; organize paper and digital files
- Complete personnel-related paperwork and onboarding for lab members; greet and escort visitors; and other tasks as directed.
Senior Dispatcher/Dispatch Manager
MVP Transportation (Access A Ride)
New York
07.2012 - 05.2017
- Assign scheduled work to drivers, and vehicles
- Submit proper paperwork to transit for breakdowns, accidents, extensions, and so on
- Maintain an open two-way communication with Drivers, Passengers, and Managers
- Provide information on customers, cancellations, and MTA (Paratransit)
- Maintain trip status by adjusting and reassigning trip to routes when necessary
- Check and collect trip manifest upon Driver’s check out
- Contact passengers regarding lost items on vehicle
- Open and/or close facility depend upon work shift
- Manage multiple tasks accurately and effectively.
Driver
08.2011 - 06.2012
- Trained for regulations and policies for MVP (Access-A-Ride) and MTA
- Maintained professionalism through my driving, customer service and safety performance
- Provided door to door service
- Always kept communication with the dispatchers
- Pre-inspection and Post inspection performed on assigned vehicles every day.
Front Desk Receptionist
11th Street Fitness Center
Washington, D.C.
09.2007 - 02.2008
- Answered and maintained high volume telephone system
- Scanned client’s IDs, updated client’s files
- Provided the General Manger with clerical support
- Cleaned up and locked the gym before closing.
Childcare Worker
Washington Heights Inwood Coalition
New York
11.2002 - 06.2007
- Provided childcare services
- Assisted the children with homework assignments
- Organized and participated in educational and recreational activities.
Education
Master's in Public Health -
Capella University
Minneapolis, MN09.2018
Bachelor of Science/Nutrition -
Lehman College/City University of New York
Bronx, New York01.2015
Skills
- Typing WPM at 50-55
- Knowledge of Microsoft Word, Excel, Outlook, Access, Adept System (Transit)
- Fluent in Spanish and English
- Troubleshooting skills
- Passenger Assistance
- Defensive Driving
- Payroll Processing
- General ledger maintenance
- Payroll Auditing
- Payroll journal entries
- Year-end reporting
- Bookkeeping
- Advanced Mathematics
- Financial Reporting
- Records Review
- Budget Preparation
- Balance sheets
- Employee Motivation
- Results Orientation
- Public Speaking
- Data Analysis
- Audit Support
- Negotiation Skills
- Data Collection
- Analytical Thinking
- Employee Training
- Scheduling expertise
- Dispatcher monitoring
- Schedule checking and oversight
- Adjusting routes
- Dispatching procedures
- Schedule Coordination
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Italian
Limited
Timeline
Bus Operator
MTA - MaBSTOA
08.2020 - Current
Payroll/Bookkeeper
Volunteer of America –Greater New York
05.2019 - 08.2020
Payroll Clerk
MVP Transportation (Access A Ride)
05.2017 - 08.2020
Administrative Assistant
Memorial Sloan Kettering Hospital
10.2015 - 04.2019
Senior Dispatcher/Dispatch Manager
MVP Transportation (Access A Ride)
07.2012 - 05.2017
Driver
08.2011 - 06.2012
Front Desk Receptionist
11th Street Fitness Center
09.2007 - 02.2008
Childcare Worker
Washington Heights Inwood Coalition
11.2002 - 06.2007
Master's in Public Health -
Capella University
Bachelor of Science/Nutrition -
Lehman College/City University of New York
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