To be able to look back upon one’s life in satisfaction, is to live twice.
Kahlil Gibran
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Demonstrated success in training team members, conducting evaluations and reviewing records. Excellent attention to detail and strong organizational skills. Safety-driven and disciplined with a remarkable work ethic.
Overview
10
10
years of professional experience
Work History
Military Sergeant
Army
01.2020 - 11.2023
Secured and protected military property, assets and personnel.
Handled administrative requirements, maintained records and submitted operational reports.
Monitored conditions for field artillery team during combat missions.
Upheld code of conduct and maintained professionalism in stressful situations.
Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
Trained, supervised and organized over 30 soldiers and personnel.
Teller Supervisor
Wells Fargo & Company
01.2018 - 12.2020
Examined tellers' reports of daily transactions for accuracy.
Maintained strong knowledge of bank products, services, procedures and regulatory requirements to assist staff members with questions and difficult or complex tasks.
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Counted cash drawers and made bank deposits.
Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
Restaurant Manager
Atomic Bottle
01.2015 - 01.2018
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Carefully interviewed, selected, trained and supervised staff.
Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Reconciled cash and credit card transactions to maintain accurate records.
Education
MBA - Health Administration
American Public University System, Charles Town, WV
09.2023
Military Scholarship Recipient
3.5 GPA
BBA - Business Administration And Management
Texas Southern University, Houston, TX
01.2018
High School Diploma -
Atascocita High School, Humble, TX
01.2014
Skills
Motivational Techniques
Corporate Social Responsibility
Leadership Strengths
Business Development
Business Administration
Strategic Recommendations
Staff Management
Wages and Salary
Human Resources Team
CDL Certified
Leadership
Business Correspondence
Office Management
Data Entry
Emergency Preparedness
Languages
English
Native or Bilingual
American Sign Language
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Military Sergeant - Army
01.2020 - 11.2023
Teller Supervisor - Wells Fargo & Company
01.2018 - 12.2020
Restaurant Manager - Atomic Bottle
01.2015 - 01.2018
American Public University System - MBA, Health Administration
Texas Southern University - BBA, Business Administration And Management