Hi, I’m
Chaise Henderson
Millington,TN
Summary
Enthusiastic Warehouse Team Lead with 12 years of experience. Committed to quality assurance and detailed inventory management with talent for day-to-day streamlining and close worker supervision. Knowledgeable about safety protocols and WMS use.
Overview
16
years of professional experience
1
Certification
Work History
Canadian National
Freight Conductor
08.2023 - Current
Job overview
- Established clear communication channels among crew members during high-stress situations which ensured smooth operations.
- Maintained accurate records of all cargo transported to ensure timely delivery and customer satisfaction.
- Cut, switched and supervised loading and unloading of railcars.
- Negotiated and directed train and rail cars movement.
- Maintained strict schedules for passengers and cargo.
- Signaled crew members, utilizing hand or flag signals, radio communications and lantern.
- Performed air brake and electrical connection coupling.
- Communicated with train dispatchers to obtain and adjust directions.
- Communicated through various methods to conduct train movement.
- Identified potential risks during daily operations, taking proactive measures to mitigate hazards and maintain safety standards.
US COLD STORAGE
Warehouse Lead
12.2014 - 08.2023
Job overview
- Responsible for a variety of warehouse duties, including shipping and receiving, unloading and loading trucks, and keeping warehouse stocked with essential equipment
- Keep a clean and safe working environment and optimize space utilization
- Occasionally assign work and functions to all warehouse workers and staff.
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Followed verbal and written instructions to properly move and ship products.
- Oversaw daily operations and shipping and handling processes.
- Supervised warehouse operations by managing employees during shifts.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
MCLANE FOODSERVICE
Warehouse Specialist
09.2014 - 11.2014
Job overview
- Prepares orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area
- Maintains quality service by following organization standards
- Maintains safe and clean work environment by keeping shelves, pallet area, and workstations neat; maintaining clean shipping supply area; complying with procedures, rules, and regulations
- Maintains technical knowledge by attending educational workshops; reviewing publications
- Contributes to team effort by accomplishing related results as needed.
TECHNICOLOR
Receiving Associate
09.2012 - 08.2014
Job overview
- Operate industrial trucks, tractors, loaders and other equipment to transport materials to and from transportation vehicles and loading docks, and to store and retrieve materials in warehouses
- Perform general warehouse activities, such as opening containers and crates, filling warehouse orders, assisting in taking inventory, and weighing and checking materials
- Review orders for completeness according to reporting procedures and forward incomplete orders for further processing
- Inspect outgoing work for compliance with customers' specifications
- Receive and inspect product on arrival to warehouse.
THE HOME DEPOT
Pro Account Sales Associate
03.2008 - 07.2012
Job overview
- Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services
- Answer customers' questions about products, prices, availability, or credit terms
- Quote prices, credit terms, or other bid specifications
- Maintain customer records, using automated systems
- Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences
- Collaborate with colleagues to exchange information, such as selling strategies or marketing information.
Education
Austin Peay State UniversityClarksville, TN
Completed coursework towards Computer Science
12.2007
COVINGTON HIGH SCHOOLCovington, TN
High School Diploma
05.2006
Skills
- 12 years of Warehouse Logistics experience
- 6 years as Warehouse Lead
- Very knowledgeable in WMS and Microsoft Office; excellent time-management skills
- 2 years as Certified Forklift Trainer
- Attentive to detail with the ability to coordinate work with fellow workers and other team members
Accomplishments
Employee of the Month, US Cold Storage - October 2018
Certification
Certified Forklift Trainer, US Cold Storage - 2015-2017
AED & CPR Certified
Timeline
Freight Conductor
Canadian National
08.2023 - Current
Warehouse Lead
US COLD STORAGE
12.2014 - 08.2023
Warehouse Specialist
MCLANE FOODSERVICE
09.2014 - 11.2014
Receiving Associate
TECHNICOLOR
09.2012 - 08.2014
Pro Account Sales Associate
THE HOME DEPOT
03.2008 - 07.2012
Austin Peay State University
Completed coursework towards Computer Science
COVINGTON HIGH SCHOOL
High School Diploma
Certified Forklift Trainer, US Cold Storage - 2015-2017
AED & CPR Certified
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