Summary
Overview
Work History
Skills
Timeline

Chaitanya Grandhisiri

Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Shift Manager

Firehouse Subs
03.2022 - Current
  • Trained and mentored new employees to maximize team performance.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.

Shift Leader

Which Wich Superior Sandwiches
08.2021 - 02.2022
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Regulated pricing, inventory count and supply during shift hours.
  • Rotated merchandise and displays to feature new products and promotions.

Cashier

Menards
03.2020 - 02.2021
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Greeted over 100 customers per day.
  • Restocked and organized merchandise in front lanes.

Support Team Member

JCPenney
01.2017 - 01.2018
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Increased customer service success rates by quickly resolving issues.
  • Completed daily logs for management review.

Skills

  • Supply Ordering
  • Coaching and Mentoring
  • Cash Handling
  • Opening and Closing Procedures
  • Cash Register Operation
  • Inventory Stocking
  • Customer Transactions
  • Guest Satisfaction

Timeline

Shift Manager - Firehouse Subs
03.2022 - Current
Shift Leader - Which Wich Superior Sandwiches
08.2021 - 02.2022
Cashier - Menards
03.2020 - 02.2021
Support Team Member - JCPenney
01.2017 - 01.2018

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Chaitanya Grandhisiri