Chaitra Anantula
Atlanta,Georgia
Summary
Accomplished Product Manager with extensive experience in leading large-scale technology modernizations and data-driven product strategies across federal & corporate sectors. Proficient in developing strategic roadmaps, managing multi-million dollar projects, and implementing technology transitions that meet rigorous customer standards. Excels in dynamic, fast paced environments, consistently achieving exceptional results in system optimization and process improvement. Adept at synthesizing complex data into strategies and increase profitability. Poised to leverage analytical skills and a customer-centric approach to drive product excellence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Product Owner
American Association Motor Vehicle Administrators
2021.07 - Current
- Led requirements gathering, stakeholder engagement, business analysis, and development efforts for large-scale modernization of legacy systems to a REST platform, successfully onboarded 34 states with full integration expected by 2025.
- Spearheaded the transformation from paper-based to electronic exchange of commercial driver information, achieving a 1000% efficiency increase in driver's license violation processing by collaborating with 51 states to streamline and deploy new processes.
- Designed and implemented a technical solution across all 51 US jurisdictions to comply with the federal Drug and Alcohol Clearing House mandate, enhancing regulatory adherence and system functionality.
- Managed a $1M federal grant, defining and implementing best practices, drafting system specification documents, state procedures manuals, and change proposals employing JIRA to enhance data quality across state and national driver licensing systems.
- Delivered numerous presentations to both small groups and industry-wide conferences ranging from 60 to 400 members.
- Collaborated across teams to tailor new reporting tool to state-specific needs enhancing usability & boosting engagement by 28%.
Senior Strategy Analyst
Portfolio Recovery Associates
2017.04 - 2021.06
- Managed a debt collection initiative, strategizing 200K-300K letters weekly and achieving $1.2 million in estimated collections through A/B testing to optimize offers and maximize ROI. Defined key performance indicators for the letter process.
- Developed call strategies for 100K daily customers by analyzing customer history and behaviour and collaborating with LexisNexis to access customer data, optimizing tax season strategies and daily collections ($1-2 million), and boosting letter campaign ROI by 9%.
- Developed data models, dashboards, decision aids and business case analysis to drive innovation, strategic initiatives and solutions.
- Used SQL, Tableau, & Power BI to compile monthly reports that summarise companywide strategy letter operations to management.
- Automated key operational tasks, including SQL queries, reducing manual effort by 3-4 hours daily and cutting labor costs.
Business Analyst
Independence Blue Cross (BCBS Family)
2014.05 - 2017.04
- Managed & reconciled data exceptions ensuring accurate reporting & significantly impacting $5 million in Medicare reimbursements.
- Led a team of 8 to streamline Medicare claim management with 100+ hospitals, boosting efficiency by 30%.
- Responsible for collecting and documenting business requirements translating these into functional specs and detailed test plans.
- Developed a comprehensive training manual for end-users, facilitating effective use and understanding of the application.
- Authored SQL queries to build tables, stored procedures, and triggers, and conducted data analysis, mapping, and reporting using Microsoft SQL, MS Access, and Tableau, enhancing data-driven decision-making.
Education
Master of Science -
Bradley University
Peoria, IL05.2014
Bachelor of Science -
Gitam University
Visakhapatnam, India05.2012
Skills
- Data-Driven Decision Making
- Product Roadmap & Prioritizations
- Scrum and Agile Methodologies
- SQL Proficiency
- Microsoft Office Proficiency
- Data Analysis
- User Stories and Change Management
- Exceptional communication and presentation
- Financial and Business Acumen
- Business Analysis
- Product Backlog and Lifecycle Management
- User Acceptance Testing
Certification
Product Management and Strategy, The Wharton School, University of Pennsylvania, 2024
Awards
- Independence Star for ‘Get it Done’ category
Recognized with a Independence Award once individually and twice as a part of the team for my contributions
- PRA Recognition Award – ‘Clear & Thinker’
Awarded for ‘Imagination and Clear Thinker’ for data modelling project
Timeline
Product Owner
American Association Motor Vehicle Administrators
2021.07 - Current
Senior Strategy Analyst
Portfolio Recovery Associates
2017.04 - 2021.06
Business Analyst
Independence Blue Cross (BCBS Family)
2014.05 - 2017.04
Master of Science -
Bradley University
Bachelor of Science -
Gitam University
Product Management and Strategy, The Wharton School, University of Pennsylvania, 2024
Similar Profiles
Bryce CraneBryce Crane
Marketing Consultant at Texas Association Of School Personnel AdministratorsMarketing Consultant at Texas Association Of School Personnel Administrators
Eboni IlinetsEboni Ilinets
Assistant Operations Manager at Motor Vehicle Administration - Field OperationsAssistant Operations Manager at Motor Vehicle Administration - Field Operations
Elizabeth GastelumElizabeth Gastelum
Title Clerk at Phoenix Motor Vehicle Service LLC / 40hrs Per WeekTitle Clerk at Phoenix Motor Vehicle Service LLC / 40hrs Per Week